Reception Supervisor

The Dermatology Partnership

  • Cheltenham, Gloucestershire
  • Permanent
  • Part-time
  • 1 month ago
The Dermatology Partnership and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes.See our to read more about the cookies we set.You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.common--cookies--alert#acceptAll">Accept all cookies common--cookies--alert#disableAll">Decline all non-necessary cookies common--cookies--alert#openPreferences">Cookie preferences common--cookies--preferences#open" class="bg-company-primary text-company-primary shadow-form inset-x-4 mb-4 rounded max-w-screen-sm p-4 overflow-auto max-h-[80vh] z-cookie-alert backdrop:bg-[rgba(0,0,0,0.6)] sm:p-10 sm:mb-auto fixed top-2">Select which cookies you acceptOn this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.To learn more about what the different types of cookies do, how your data is used when they are set etc, see our .Strictly necessaryThese cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailorcommon--cookies--preferences#handleCategoryToggle">AnalyticsThese cookies collect information to help us understand how the site is being used. Vendors Teamtailorcommon--cookies--preferences#handleAccept">Accept these cookies common--cookies--preferences#handleDecline">Decline all non-necessary cookiescommon--header--menu#toggle" data-common--header--menu-target="button" > Career menuEmployee Candidate Homepagecommon--dropdown#toggle">common--share#handleClick" data-provider="Facebook"> Facebook common--share#handleClick" data-provider="Twitter"> X common--share#handleClick" data-provider="LinkedIn"> LinkedInClinic Administration · Harley Street Dermatology ClinicReception Supervisorcareersite--jobs--form-overlay#showFormOverlay" data-careersite--jobs--form-overlay-target="coverButton"> Apply for this jobblocks--cover--scroll#handleScrollDown" title="Scroll to content">As Reception Supervisor, you are a key member of the reception team and play a vital role in supporting the overall success and culture of the clinic. You will lead and motivate a team of reception staff to deliver outstanding service to patients, colleagues, and doctors.You will assist the Practice Manager in overseeing and engaging your team in the day-to-day running of the Clinic, ensuring a seamless and professional patient journey at every touchpoint.This is a hands-on role, and you will be expected to run the reception as needed to support business requirements.Living and demonstrating the TDP values in action is essential in this role, along with taking ownership of your performance using the Clinic Supervisor Competency Framework.The Ideal CandidateWe are looking for someone with a positive attitude, a can-do approach, and a naturally friendly, approachable, and professional manner. You will be someone who encourages and motivates others, helping to build a strong, cohesive, and supportive team environment.Experience
  • Previous clinical reception and administration experience in a Private or NHS setting
  • Previous supervisory or team-leading experience
  • Proficient in patient database systems
  • Competent with Microsoft Office applications
  • Understanding of medical treatments and terminology
  • Familiarity with clinical and pricing documentation
We Offer
  • Competitive salary and company perks
  • Ongoing training and professional development throughout your career at TDP
  • 25 days of annual leave (in addition to public holidays)
  • Pension contributions
  • Discounted dermatology/aesthetic treatments and products
Department LocationsHarley Street Dermatology ClinicOur ValuesWe place our patients at the heart of everything we do and demonstrate through our actions that we have a deep understanding of their concerns, embarrassment and fears.We strive to be the best in everything we do, from the clinical expertise of our consultants, therapists and nurses, to the operational systems and processes that we introduce to support them.We believe that our patients' trust is earned through the delivery of clinical service to the highest standard, adhering to clinical guidelines and good governance, and delivering evidence-based advice and treatments that our patients can rely on.About The Dermatology PartnershipFounded in 2018, The Dermatology Partnership is a growing group of private clinics who are trusted experts in dermatology. We transform peoples' lives by providing outstanding dermatology care.Founded in 2018 careersite--jobs--form-overlay#showFormOverlay">Apply for this job jobs--overlay#closeOverlay">Clinic Administration · Harley Street Dermatology ClinicReception SupervisorLoading application formCareer site
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The Dermatology Partnership