Healthwatch Engagement Officer: Up to 37 hours per week (minimum 22.5 hours)

The Advocacy People

  • Hampshire
  • Permanent
  • Full-time
  • 10 hours ago
Are you passionate about making a difference to how health and social care services are delivered to local people? Are you interested in a varied role where your input matters to reach underserved and unheard communities?Healthwatch is the local voice for the people of Hampshire when it comes to NHS and social care. We do three main things:
  • We provide information and advice about local services to help people get the support they need.
  • We capture the views of local people on their experiences of using local services
  • We act as a critical friend to the NHS and social care providers, to make things better.
In Hampshire, the local Healthwatch service is hosted by The Advocacy People who would be your employer. The Advocacy People and Healthwatch share core values which are all about people’s voices.We are looking for an enthusiastic Engagement Officer to join our small, home-based team.What We Need from You
  • Strong communication skills, with the ability to write clearly and appropriately for different audiences and platforms.
  • Competence in Microsoft Office suite (inc. Word, Excel, Outlook PowerPoint) for creating, managing, and presenting documents.
  • Creativity and proactivity, with a strong commitment to inclusion, accessibility, and encouraging diverse voices.
  • Be able to raise awareness of Healthwatch Hampshire to the public and other stakeholders across Hampshire, including delivering presentations.
  • Good organisational skills and attention to detail, able to balance multiple priorities and meet deadlines.
  • A collaborative approach to teamwork, being flexible and confident when working with colleagues, volunteers, and stakeholders.
  • You will enjoy meeting people from all parts of our community, listening, empathising, giving impartial advice and recording their feedback to inform our work; ensuring people feel heard and supported when sharing their experiences.
What Happens NextAnyone joining our team is subject to The Advocacy People’s Safer Recruitment pre-appointment checks. Applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK and new employee start dates will only be confirmed once other mandatory checks, including the appropriate DBS clearance and 2 satisfactory references, one of which will need to be from your most recent or current employer, have been received.If you’d like to know more, the job description and information about how to apply can be found on The Advocacy People’s website vacancies page .We really look forward to hearing from you!Closing Date: 09:00 Thursday 9 October 2025Interview Date: 22nd/23rd October 2025Interview venue: online, via TeamsIf you would like to discuss the role further, please contact or email:Kate Knowlton, Healthwatch Hampshire Manager, telephone no: 07809 164485 or emailWe’re keen to meet great candidates as soon as possible. Interviews may be held as applications come in, and we reserve the right to close the vacancy early if we have a high response, so don’t wait, apply early!We are aware of potential changes to local Healthwatch services, currently being reviewed by the Government. If you would like to discuss this further, please get in touch.The Advocacy People and Healthwatch share core values which are all about people’s voices: empowering people to speak up; amplifying service user voices; enabling people to take part in, and influence, decision-making about health and social care; and providing information which helps people make informed decisions. As an independent charity grounded in Human Rights principles, we take pride in being one of the UK's foremost providers of advocacy and Healthwatch services. We're on a mission to make sure that when it truly matters, everyone's voice counts. Together, we support those who often feel sidelined, helping them shape decisions that affect their lives and communities.Come and be a part of our welcoming community, where your voice matters and your contributions make a real difference.EDI
By embracing Equity, Diversity and Inclusion, we can build a stronger, more resilient organisation and work together to create a more just and equitable society. We invite all members of our community to join us in this important journey toward positive change."Registered charity no.: 1080679.NB: The Advocacy People reserves the right to bring forward the closing date if it believes sufficient applications are received to make an appointment.

The Advocacy People