Sales Supervisor Full Time

• Inspire, lead and coach the store team to create a culture of performance delivery and

• Support the Management Team in training and developing the store team as well as onboarding

• Provide feedback to support Management Team in evaluating and boostig performance of each

• Ensure image and grooming standards are aligned with brand policy
• Practice and role model the company behaviors, ensuring effective use of the behavior tool kit

• Lead the team of Jet Set Ambassadors to ensure they are prioritizing exceptional customer

• Ensure Jet Set Ambassadors maintain client communication through utilizing all available tools and

• Proactively manage client database and utilize information to increase sales
• Maintain floor presence and lead by example through elevated customer experience and Service

• Provide coaching and support to assist Jet Set Ambassadors in resolving customer service issues,

• Meet and exceed sales goals holding self and team accountable for the results
• Analyze reports, and develop action plans to ensure expectations are met or exceeded
• Track and communicate business results and opportunities, driving sales and product knowledge
• Ensure sales and unit goals and all relevant KPIs are set for Jet Set Ambassadors and

• Support Management Team to ensure store maintenance and auditing programme is aligned to

• Ensure loss prevention is a key priority, assuming responsibility for taking quick action on early

• Collaborate with DVM to implement and maintain all visual merchandising directives and ensure

• Ensure all the Company Communication Platforms are used effectively and relevant actions taken.

• Relevant proven retail and management experience with a fast-paced retailer
• Technology proficient, knowledge and use of leveraging technology to drive sales and customer

• Able to work and thrive in a fast-paced retail environment keeping a positive attitude and

• Proficiency in Retail Math, KPIs and Microsoft Office
• Fluent English

The Bicester Collection