
Workday Analyst - HCM, Recruiting, Absence and Time Tracking
- London
- Permanent
- Full-time
A wonderful opportunity to assist Knight Frank with the transition and evolution of the new Workday system into BAU. Having implemented most modules and a few additional modules in the pipeline, this is a great chance to work with a brand new team to improve and embed Workday.Responsibilities:
- Support the ongoing development and delivery of the Workday product strategy, ensuring alignment with Knight Frank’s People and Business strategies. Monitor emerging Workday capabilities and advise on how new features could enhance value delivery
- Configure, maintain and enhance Workday modules across a range of modules supporting the platform’s evolution from MVP to full adoption, and actively contributing to the bi-annual release cycle through testing, analysis, and stakeholder communication.
- Identify, resolve, and communicate system issues and enhancements.
- Serve as a strong consultative partner to business users and functional SMEs.
- Partner with People, IT, and wider business teams to embed and enhance the Workday system, driving adoption and continuous improvement while ensuring compliance with IT change governance.
- Provide clear and consistent communication and training to key stakeholders, users, and suppliers, including Process Owners, User Groups, and the IT Change Advisory Board (CAB).
- Create and maintain regular progress reports for the Product Owner.
- Support BAU processes and operating models, maintaining up-to-date documentation of system configuration, processes and capabilities.
- Support BAU HR activity, resolving queries and issues, ensuring Workday processes are followed, maintaining security, ensuring data quality is maintained, reporting needs are met and working with IT on troubleshooting integrations.
- Workday Expertise – Hands-on configuration across HCM, Recruiting, Absence, Time Tracking (with knowledge of Talent, Performance, Advanced Comp, and Benefits as a plus).
- System & Data Management – Skilled in reporting, dashboards, calculated fields, EIB uploads, audits, and data cleansing to ensure accuracy and efficiency.
- Process Improvement – Experienced in streamlining HR workflows, requirements gathering, journey mapping, and supporting Workday’s bi-annual release cycle.
- Stakeholder Support – Ability to troubleshoot issues, resolve queries, produce user guides, and collaborate with cross-functional teams to enhance user experience.
- Project & Testing Involvement – Contributes to project planning, testing, issue tracking, and continuous improvement initiatives