
Ecommerce Executive - London
- London
- Training
- Full-time
- Commercial Planning & Forecasting: Support the Senior Trade Manager in developing and reconciling monthly, quarterly, and annual commercial plans and sales forecasts-by product, category, and market-in collaboration with supply chain and regional teams, while monitoring performance and recommending trading optimisations.
- Site Trading & Merchandising: Support the collection and implementation of website content-including product listings, pricing, and promotions-while assisting with campaign execution, onsite QA, and merchandising initiatives to enhance visibility, category performance, and conversion in line with trading priorities.
- Performance Tracking & Insights: Track and analyse eCommerce performance metrics-including traffic, conversion, revenue, and AOV-while collaborating with the Insights & Analytics team to leverage tools such as Euromonitor and ECDB, and monitor market trends, competitor activity, and customer behaviour to drive continuous improvement.
- Customer Experience & Site Optimisation: Identify and implement opportunities to enhance the customer journey-across navigation, search, product discovery, and checkout-by supporting UX testing, A/B experiments, and conversion-focused enhancements.
- Cross-Functional Collaboration: Collaborate with cross-functional teams-including marketing, customer service, supply chain, and creative-to ensure seamless campaign execution and consistent, brand-aligned messaging across all digital touchpoints.
- Stock & Inventory Coordination: Work with supply chain teams to ensure product availability for key campaigns, maintaining accurate stock visibility online and supporting substitution plans to maximise sell-through.
- Platform & Project Support: Contribute to platform improvements and maintain clear documentation of trading workflows to support continuous optimisation and operational excellence.
- 1+ years' experience in an Account Executive or similar role within eCommerce, or prior exposure through an internship or entry-level trading position.
- Strong analytical skills with the ability to interpret data and make informed, data-driven decisions.
- Proficient in Microsoft Excel and Google Workspace; familiarity with tools such as Google Analytics, Euromonitor, and ECDB is highly desirable.
- Detail-oriented and well-organised, with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Excellent communication, interpersonal, and problem-solving skills.
- Customer-centric mindset with a strong understanding of shopper behaviours and needs.
- Proactive, motivated, and curious, with a willingness to learn and contribute as a collaborative team played