
Scheme Manager Non Residential
- Wokingham, Berkshire
- £24,638 per year
- Permanent
- Full-time
- Managing the scheme on behalf of our residents, ensuring that our buildings are safe, secure and meet required safety standards.
- Providing visibility on the scheme, engaging with customers, responding to calls and providing a warm, safe and welcoming environment.
- Ensuring communal areas are clean, safe and welcoming. Although our customers live independently, they like to get together regularly to socialise in our wonderful communal spaces.
- Working with partner contractors for any repairs and maintenance works required in communal living areas. You might also support sourcing suitable local suppliers.
- Signposting customers to relevant services to support their welfare and make a difference to their lives.
- Supporting our sales team when a new property becomes available, interviewing new potential customers and providing a warm welcome as our new customers move in.
- A passion for providing excellent customer service being able to build great relationships with customers from all different backgrounds.
- Knowledge of the health and social issues that affect older people.
- Some experience in safeguarding and carrying out risk assessments.
- Able to work collaboratively with different partners.
- Strong administrative skills being able to manage accounts, budgets and invoicing for any repairs to our buildings, communal areas and gardens.
- A self-starter approach with the ability to work much of your time alone. You’ll be organised, bring initiative and be able to make your own decisions effectively.
- 22.5 hours per week- There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview
- We mainly work Monday to Friday.
- You must be able to use technology for updating records, completing online learning and collaborating with other colleagues.
- You’ll need an Enhanced DBS check done and we pay for that.
- Enjoy 2 days volunteering, 34 days leave (this includes bank holidays and a "me day"!), increasing to 39.
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- Generous pension scheme with life insurance of 3x salary
- We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
- Learn more about our benefits on our website.
eQuest