Director of Operations (Estates and Facilities)

NHS

  • Chesterfield, Derbyshire
  • Permanent
  • Full-time
  • 15 days ago
The DSFS Director of Operations (Estates and Facilities) will help develop, deliver, and drive our daily operations, putting people and patients at the heart of everything we do.You will provide strategic leadership and management to your five direct reports which span the role's portfolio including hard and soft facilities management, health and safety, operational support services and capital projects, estates management, guest services and compliance.As a key member of the DSFS Board, you will work across the Group, system and wider region, driving forward the leadership, management, and continuous improvement by role modelling the DSFS Values through collaboration and compassionate leadership. We have a passion to deliver service excellence through our people - becoming a provider and employer of choice.Main duties of the jobAccountable for the leadership, direction and performance for areas of the business within the portfolio, providing assurance through internal governance and controls and setting challenging objectives in line with the strategic objectives and business plan.Ensure high quality, customer focused service delivery. Lead the DSFS response to operational issues and critical incidents within the portfolio including Business Continuity Plans (BCP) and Disaster Recovery Plans (DRP) in collaboration with the Trust's Emergency Preparedness Response (EPRR) team.Ensure services are compliant with relevant statutory and mandatory standards and that risks are appropriately identified, mitigated, escalated as appropriate. Accountable for the Health and Safety provision and compliance for both DSFS and customers on site and remotely where necessary.Responsible for the provision and maintenance of the hospital and other sites, including car parking, ensuring a safe and effective working environment including leadership of the estate utilisation plan to maximise space optimisation.Liaise with colleagues on stand-alone projects and support associated bids and business plans.Role model visible compassionate leadership and the DSFS Values. Support a culture which strives for excellence, one of accountability, empowerment, teamwork which rewards innovation and high-performance.About usDerbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be consideredPlease see below link for the DSFS website.DSFS - Derbyshire Support & Facilities Services Limited | DSFSWhen applying for roles please complete all sections of the application form.DetailsDate posted19 August 2025Pay schemeVery senior manager (VSM)SalaryDepending on experience Salary is £100-130k dependent upon experience.ContractPermanentWorking patternFull-timeReference number166-DSFS-7418661Job locationsDSFS - Chesterfield Royal HospitalTop Road, CalowChesterfieldS44 5BLJob descriptionJob responsibilitiesPlease see the Job Description and Person Specification attached to this vacancy. This document contains a detailed description of the role, the key results areas and team structure, along with the experience, skills and behaviours required. Job descriptionJob responsibilitiesPlease see the Job Description and Person Specification attached to this vacancy. This document contains a detailed description of the role, the key results areas and team structure, along with the experience, skills and behaviours required.Person SpecificationKnowledge and experienceEssential
  • oA proven track record of strong leadership at a senior level and developing performance-oriented teams.
  • oExtensive recent and relevant experience in a strategic role responsible for managing large scale and complex estates and facilities operations.
  • oEvidenced close management of the professions delivering estates and facilities services
  • oEvidenced delivery of high quality, customer focused services of a comparable scale and complexity to those handled by DSFS.
  • oProven ability to think strategically and develop growth strategies
  • oDemonstrated ability to oversee complex projects from inception to completion, ensuring they are delivered on time and within budget.
  • oExcellent communication skills able to engage and influence stakeholders and manage conflict to resolution.
  • oA strong understanding of the commercial and healthcare sectors
  • oExperience of leading and developing a positive and inclusive organisational culture
  • oAn understanding of the requirements of company directorship and legal and regulatory frameworks relevant to the role.
Qualifications and TrainingEssential
  • Significant or near Board level leadership experience
  • Relevant professional and/or leadership qualification or comparable experience
  • oStrong evidence of continuing personal and professional development.
Skills and behavioursEssential
  • Personal and professional credibility, with the ability to positively represent the organisation to a wide range of audiences
  • Demonstrated ability to oversee complex projects from inception to completion, ensuring they are delivered on time and within budget.
  • Ability to balance the need to think strategically and manage operationally
  • Effective leadership, communicating with clarity and purpose to lead change and deliver success through others.
  • Effective communication skills, with the ability to build relationships and interact effectively with stakeholders at all levels.
  • Strong team player with a collaborative working style with peers, sharing knowledge and being proactive in understanding and resolving issues
  • Motivating and empowering leadership style with ability to inject pace and drive
  • Demonstrates DSFS Values.
Person SpecificationKnowledge and experienceEssential
  • oA proven track record of strong leadership at a senior level and developing performance-oriented teams.
  • oExtensive recent and relevant experience in a strategic role responsible for managing large scale and complex estates and facilities operations.
  • oEvidenced close management of the professions delivering estates and facilities services
  • oEvidenced delivery of high quality, customer focused services of a comparable scale and complexity to those handled by DSFS.
  • oProven ability to think strategically and develop growth strategies
  • oDemonstrated ability to oversee complex projects from inception to completion, ensuring they are delivered on time and within budget.
  • oExcellent communication skills able to engage and influence stakeholders and manage conflict to resolution.
  • oA strong understanding of the commercial and healthcare sectors
  • oExperience of leading and developing a positive and inclusive organisational culture
  • oAn understanding of the requirements of company directorship and legal and regulatory frameworks relevant to the role.
Qualifications and TrainingEssential
  • Significant or near Board level leadership experience
  • Relevant professional and/or leadership qualification or comparable experience
  • oStrong evidence of continuing personal and professional development.
Skills and behavioursEssential
  • Personal and professional credibility, with the ability to positively represent the organisation to a wide range of audiences
  • Demonstrated ability to oversee complex projects from inception to completion, ensuring they are delivered on time and within budget.
  • Ability to balance the need to think strategically and manage operationally
  • Effective leadership, communicating with clarity and purpose to lead change and deliver success through others.
  • Effective communication skills, with the ability to build relationships and interact effectively with stakeholders at all levels.
  • Strong team player with a collaborative working style with peers, sharing knowledge and being proactive in understanding and resolving issues
  • Motivating and empowering leadership style with ability to inject pace and drive
  • Demonstrates DSFS Values.

NHS