Service Advisor

BMW Group Retail

  • Milton Keynes
  • Permanent
  • Full-time
  • 18 days ago
Stratstone Milton Keynes is looking for a Service Advisor.Your roleAre you passionate about creating great experiences for customers? Are you a resilient person who enjoys working as part of a team in a fast-paced environment? If so, you'll be a perfect fit at Stratstone.We love people who value exceptional customer experiences, in the same way that we do. Stratstone is committed to providing our customers with a premium level of service, -as a Service Advisor this is where you will play a critical role. It all starts with fully understanding the needs and wants of our customers, and delivering a wow factor service for them.Your profile
  • Value every customer interaction either on email, in person or on the phone.
  • Learn about your customers by building and nurturing relationships. It's the small details that make the difference.
  • Act as the vital link between customers and the workshop, collaborating with aftersales, parts, and sales teams.
Rewards
  • We grow our own talent! We provide you with all the training and development opportunities you will need to succeed.
  • Everyone is welcome! We're committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work - and thrive.
  • We have a generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!) great pension, generous commission schemes, reward savings, and much more - a whole A4 page to be exact!
  • When we say we care about your wellbeing, we mean it. You'll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting).

BMW Group Retail