Administrator /Scheduler

• Overseeing the general day-to-day running of the office.
• Sorting and booking service work and assigning tasks to engineers.
• Liaising daily with engineers regarding workload.
• Assisting with quality audits.
• Handling telephone calls, customer queries, and engineer enquiries.
• Managing email correspondence, including general requests and portal-related queries.
• Liaising with subcontractors for all services offered, from initial enquiries through to arranging certification.
• Preparing and issuing invoices for engineers' work.
• Processing quotations and generating purchase orders.
• Setting up new sites and customers and assigning them to engineers.
• Assisting management with any other reasonable requests.
• Carrying out general administrative tasks to support the business.

• Proficient with basic IT systems, including Windows and Microsoft Office.
• Able to type quickly and accurately with strong attention to detail.
• Quick to learn and confident in using internal operating systems.
• Flexible and adaptable, thriving in a fast-paced environment where priorities can change.
• Comfortable working solely in an office-based role.
• Open and honest in all communications.
• A positive, respectful team player with a collaborative attitude.
• Takes pride in their work and maintains a consistently positive outlook.
• Excellent interpersonal and communication skills.
• Highly organised with strong planning and prioritisation abilities.
• Proactive and decisive, able to use initiative to solve problems.
• Customer-focused, ensuring the client is at the heart of everything you do.
• Willing to take ownership of the role and go above and beyond expectations.
• Committed to working in partnership with colleagues for the benefit of the wider team.

• Free parking
• Company pension
• Death in service
• Holiday entitlement increases each year up to max of 25 days. Includes Christmas close within the allowance.

Juice Personnel