
Head of Engineering
- London
- Permanent
- Full-time
- Creating and sustaining a high-performing engineering culture that values creativity, challenge, and delivery excellence.
- Setting goals and conducting performance reviews for direct reports to align with team and business objectives.
- Ensuring team coherence, alignment, and focus on delivering impactful technical solutions.
- Planning and managing resource needs, capability utilisation, and engineering deliverables across teams.
- Representing the technology pillar in cross-functional initiatives and contributing to overall tech strategy.
- Maintaining engineering artifacts and overseeing cross-training and knowledge sharing practices.
- Preparing engineering support rotas and ensuring smooth operational coverage throughout the year.
- Leading recruitment, onboarding, retention, and development initiatives across engineering teams.
- Resolving conflicts related to people, processes, or technology in a constructive and forward-thinking manner.
- Providing input into release planning and effort estimation across programmes.
- Leads a major function within the organisation, contributing to strategic planning, budget setting, and long-term direction that directly impacts business performance and customer experience.
- Holds comprehensive knowledge of cross-functional departments, systems, and industry trends, enabling the alignment of engineering efforts with overall business goals and evolving sector challenges.
- Accountable for financial planning and delivery of independent budgets, driving performance through department managers and functional leads.
- Develops and delivers innovative solutions that go beyond current ways of working, removing complexity, and enhancing functional effectiveness.
- Influences business and technology change by maintaining deep understanding of customer needs, enterprise architecture, and commercial priorities.
- Drives adoption of best practices through communities of practice and cross-domain collaboration.
- Champions END.'s technical reputation to attract and retain top talent and ensures delivery of scalable web and mobile platforms in a fast-paced, outcome-focused environment.
- Navigates all areas of technology delivery-software development, infrastructure, UX, and operations-making sound decisions under pressure and balancing complex trade-offs.
- Able to jump into code and architectural decisions as needed.
- Communicates clearly and confidently with internal and external stakeholders, from technical teams to board-level leaders, fostering strong, collaborative relationships across the business.
- AWS, GCP
- Akamai
- PHP - Laravel and Symfony
- NodeJS
- React
- Typescript
- Headless CMS
- Algolia
- CDP
- Composable DXP
- Adobe Commerce Cloud
- Payment Systems such as Adyen
- Fraud tools such as Forter
- 33 days holiday (including bank holidays)
- Birthday day off.
- Company pension scheme
- Generous staff discount
- Access to Employee Assistance Programme
- Registered access to Healthcare Benefits provider
- Cycle-to-work scheme