Residential Scheme Manager

Amplius

  • Loughborough, Leicestershire
  • Permanent
  • Part-time
  • 19 days ago
At Amplius, we’re on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment.In our Residential Scheme Manager role, you’ll be managing our Scheme efficiently, ensuring residents' welfare, safety, and comfort while fostering a sense of community.As a Residential Scheme Manager, you will be required to live on-site, offering a unique opportunity to reside within the community you support. Accommodation is provided in a 3-bedroom flat, situated above the scheme’s communal area. A separate office space is also available on-site for work-related duties.Location: Badger Court – Loughborough, LE11 3SASalary: Up to £19,656 per year (based on a 100% FTE of £23,751 per annum)Contract: Permanent ¦ Part-TimeYour week: 30 hours p/week (Monday to Friday, 8:30am – 3:30pm, 1 hour lunch break unpaid)Snapshot of your roleThis is what your day will look like as our Residential Scheme Manager:
  • Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained.
  • Oversee the welfare of our residents that will enable them to live independently, whilst also providing a calm and attentive response in the event of an emergency.
  • Take on the management of service delivery, with particular attention to housing management and maintenance issues.
  • Engaging residents and developing a tight knit community spirit through the facilitation of regular social events and activities.
  • Working independently as a lone worker with support from colleagues and management.
Your toolkit for successTo thrive in our Residential Scheme Manager role, you’ll need:
  • Customer focused background with the ability to actively listen to customers and seek win/win solutions
  • High level of commitment to providing efficient and caring services to our Amplius customers.
  • Basic digital skills (Microsoft Office etc)
  • Excellent communication skills (verbal and written communication) and the ability to negotiate and influence where appropriate.
  • Previous experience in being able to resolve conflict and remain impartial and professional.
Please note that having a full UK driving licence and access to a vehicle is essential for this role to visit our customers.Why join Amplius?There are loads of things that make Amplius a great place to be - every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves:Grow with us
Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go.Make a real impact
Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve.Environmental and social impact
We’re dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity.Perks of working at Amplius
  • 28 day’s annual leave plus bank holidays, with the ability to carry over allowance and purchase more.
  • Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary
  • Paid professional subscription for membership fees relating to your role
  • Employee Assistance Programme offering free wellbeing tools, free flu jabs and more
  • Health cash plan giving cash back for everyday health checks such as optical and dental
  • Cycle to Work and Electric Car Lease schemes
  • High street, holiday and gym membership discounts
  • Plus lots more once you join!
The important stuffWe’re dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates.We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence.Have any questions? Contact the and we’ll be in touch to support you with any questions, queries or conundrums!INDLOWAmplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Amplius