Full-Time Sales Associate

Value Retail PLC

  • Oxfordshire
  • Permanent
  • Full-time
  • 5 days ago
:Overview:Why work for BOSS?HUGO BOSS is one of the leading premium fashion and lifestyle companies. Over 17,000 employees worldwide work hard to ensure the quality of our products. But a fascination for fashion isn't the only thing that our staff have in common: We also want to inspire people with our work. And this inspiration begins with our employees. That's why we foster a working environment in which you can contribute your personality, ideas and creativity. Design your workplace and your professional future in a way that suits you best. Only when we work together, something unique will emerge.#BeYourOwnBOSS Responsibilities:Performance
-Be familiar with all company store & individual KPI’s & targets
- Follow all provided action plans to improve productivity
- Supporting in all operations for loss prevention & stock management
- Build & maintain a strong commercial awareness of competitors & local marketsCustomer Service & CRM
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Establish a customer centric mindset to ensure customer experience
- Responsible for CRM data gathering & quality management
- Support store management in transaction, complaint & return handling Qualifications:-Previous retail, hospitality or customer service experience is required along with an excellent understanding of premium fashion industry
- Passionate & knowledgeable about the brand
-Commercial mindset- Excellent communication skills at all levels- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- Proficient utilization of business systems & latest technology
- High cultural knowledge & awareness
- Perceptive of customer needs
- Fluent in a second language would be an advantage (spoken & written)

Value Retail PLC