Technical Service Engineer

Dover Corporation

  • Bradford
  • Permanent
  • Full-time
  • 20 days ago
Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.The Role:As Technical Service Engineer you will be a part of our technical service team, providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.What you will do:
  • Perform pre-installations, installations and maintenance activity
  • Perform training, both internally and externally where needed
  • Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation
  • Actively promote and sell M-I service products to our customers, improving the up-time of the application and maximizing M-I sales results in addition to ensuring the highest level of customer satisfaction
  • Work in partnership with the sales teams to assist with sales revenue targets and revenue growth
  • Travel to customers site within your regional area along with occasional travel nationally to attend training events and meetings
What you need to have:Experience as a Field Service Engineer or Technical Service Engineer in the industrial or manufacturing sectors, with a strong focus on Electrical/Mechanical technical troubleshooting * Full UK Driving LicenseProven ability to assess technical situations, diagnose issues, and provide proactive, effective solutionsSkilled in adhering to procedures while efficiently managing time and tasks in a dynamic environmentProficient in managing multiple tasks simultaneously without compromising qualityCertifications in Electrical/Mechanical Engineering, Networking, Software, or related fields are a plus, though not requiredIn-depth knowledge of technical products, particularly those similar to MI's product range, is an advantage but not essentialWhat we offer:
  • Bonus scheme
  • Company car
  • Performance based yearly merit increase
  • Growth opportunities & international environment
You'll only be the right candidate if you are aligned to our values and culture:
  • Collaborative entrepreneurial spirit
  • Winning through customers
  • High ethical standards, openness and trust
  • Expectations for results
  • Respect and value people
If you believe you match our values and have the experience we're looking for, then apply! We can't wait to hear from you#LI-DNI #SWEWork Arrangement : HybridAll qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at . To learn how you can protect yourself, review our .Sub Division: Direct Distribution UK LRDJob Requisition ID: 62280Job Function : Engineering

Dover Corporation