Regional Food Service Lead EMEA

Jones Lang LaSalle

  • London
  • Permanent
  • Full-time
  • 5 days ago
JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Global Food Program Lead EMEA position. This role is a critical leadership position within the organisation, focusing on transforming food delivery programs across the Europe, Middle East, and Africa region. The position requires a blend of project management expertise, knowledge of the food industry, and strong leadership skills. The role will directly support the Global Food Service Account lead and utilise the regional resources from within the account and the JLL COP teams.Key Responsibilities:Strategic Leadership and Program Management:Collaborate with the Global Lead to identify, prioritise, and implement strategic initiatives that align with organisational goals. Lead cross-functional programming in the planning, execution, and evaluation of large-scale initiatives across multiple EMEA regions. Develop comprehensive project plans that include timelines, resource allocation, budgets, and risk management strategies. Monitor project progress, ensure adherence to deadlines and quality standards, and provide regular status updates to senior leadership.Food Service Operations and Safety:Drive the overall safety culture and embed it in all aspects of food program operations. Ensure compliance with relevant food safety regulations and industry standards across all project activities. Develop and implement operational procedures and performance measures to ensure simplification, accuracy of work methods, reliability of systems, and consistency.Stakeholder Management and Communication:Develop multi-level relationships with customers and JLL teams, supporting stakeholder needs in change management and implementation. Cultivate, influence, and maintain relationships with key stakeholders across the EMEA region. Support the Global Lead in thought leadership efforts to elevate the firm's position as a subject matter expert in workplace food service.Data Analysis and Reporting:Analyse complex data and generate insights to inform decision-making and improve program outcomes. Support the development of dashboards to monitor, report, reflect, and optimise food programs, ensuring total visibility of cost management.Innovation and Continuous Improvement:Identify opportunities for process improvement and innovation within global food programs. Stay abreast of industry trends and best practices, incorporating them into program strategies.Travel and Regional Support:Travel internationally as required to oversee project implementation and build relationships with regional teams. Provide on-site support and guidance to ensure successful program execution across diverse locations.Qualifications and skills:Essential:
  • Bachelor's degree in Business Administration, Food Service Management, or related field or work experience that matches the ambition of the organisation and the skills of the role
  • Minimum of 8 years of experience in project or program management, with at least 4 years in a leadership role within the food service or hospitality industry
  • Proven track record of successfully managing complex, multi-regional projects with budgets exceeding $1 million
  • Demonstrated expertise in food safety regulations and industry standards across EMEA region
  • Strong analytical skills with proficiency in data analysis and visualisation tools (Power BI, Tableau)
  • Excellent communication and presentation skills, with the ability to influence senior stakeholders
  • Fluency in English; proficiency in at least one other European language
Desired:
  • Experience working with global brands or multinational corporations
  • Knowledge of workplace trends and their impact on food service operations
  • Certifications in project management (PMP, PRINCE2) or food safety (HACCP)
  • Experience with change management methodologies (e.g., ADKAR, Kotter's 8-Step Change Model)
  • Familiarity with sustainability practices in food service operations
Technical Skills:
  • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Experience with project management software (e.g., Microsoft Project, Asana, Jira)
  • Understanding of data analytics and business intelligence tools
Personal Attributes:
  • Strategic thinker with a strong business acumen
  • Adaptable and resilient, able to work effectively in a fast-paced, changing environment
  • Culturally sensitive with experience working in diverse, international settings
  • Proactive problem-solver with a continuous improvement mindset
Location:Remote –London, GBRIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page
I want to work for JLL.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .

Jones Lang LaSalle