Campus Support Team Leader (EHA1522-0825)

Edge Hill University

  • Ormskirk, Lancashire
  • £30,564-33,175 per year
  • Permanent
  • Full-time
  • 14 days ago
We’re here to create and harness knowledge, to deliver opportunity for everyone.About the RoleThis is an exciting opportunity for a Campus Support Team Leader to join the Campus Support Team within Facilities Management. This is a unique opportunity for someone who is passionate about leadership, service delivery, and creating a supportive, well-organised campus environment. As Campus Support Team Leader, you will be at the heart of ensuring the campus operates efficiently and is a welcoming, functional space for students, staff and visitors alike.Your main duties and responsibilities will include:
  • Deputise in the absence of the Campus Support Supervisor and undertake those duties and tasks consistent with that role for those specific periods and ensure that suitable and sufficient resources are available across all 4 shifts to meet the needs of the business.
  • Direct and carry out regular high-profile scheduled patrols of the campus and residential halls with your teams to provide reassurance to the University community.
  • Monitor the response and also respond to critical alarms e.g. fire, intruder, personal, maintenance to effectively manage risk and ensure effective monitoring and use the installed University CCTV system.
Leadership with Purpose: You’ll lead a dedicated team focused on maintaining a safe, efficient, and responsive campus environment. Your leadership will directly impact the day-to-day experience of everyone on campus.Operational Influence: This isn’t just a supervisory role—it’s a chance to improve systems, streamline operations, and contribute to wider campus initiatives.Team Development: You'll play a key role in training, mentoring, and motivating your team, helping them grow and succeed while also fostering a positive, solutions-focused culture.For informal enquiries about this vacancy, you may wish to contact: Christopher Blee, Campus Support Supervisor atAbout YouAs Campus Support Team Leader, you will:
  • Be able to demonstrate a positive, proactive and flexible approach in delivering a consistently high-quality customer-focused service
  • Possess good communication skills both written and verbal
  • High organisational skills with good management of business and personal administration
  • Professional behaviours, attitudes and body language at all times, setting an example for others through professional leadership
  • Actively contribute to the development and delivery of a positive culture which safeguards the well-being of all members of the Edge Hill community
  • Be able to demonstrate flexibility by working any additional and unsociable hours necessary to maintain services and respond to fluctuations in business patterns and in support of colleagues and customers
At Edge Hill University we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.Rewards & Benefits
  • Discounted membership to our onsite state-of-the-art sport and leisure facilities
  • Staff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more.
  • Employee assistance programme with access to free confidential counselling sessions, legal & financial advice, and health & wellbeing resources
  • A wide range of development programmes to enhance your career
  • Beautiful award-winning on-campus working environment.
  • Automatic enrolment into the Local Government Pension Scheme with our employer contribution of 17.8%
Holiday informationHoliday Entitlement and Calculation for Campus Support StaffOverviewThe table below outlines the standard holiday entitlement for non-shift-working support staff. Campus Support staff are entitled to the equivalent number of holiday days, adjusted to reflect their shift pattern. Additionally, they receive the equivalent of 13 statutory and concessionary days.Standard Holiday Entitlement (Non-Shift Workers)Length of ServiceGrade 1-4Grade 5-60-5 Years22 days23 days5-9 Years25 days25 days10+ Years25 days26 daysCampus Support Holiday CalculationAs shift workers, Campus Support staff have their holidays calculated differently. Since all shifts are 11 hours long (plus a 1-hour unpaid break) and follow a 4-on, 4-off pattern, the calculation ensures equivalent holiday entitlement in proportion to average shifts worked.The shift pattern repeats over 8 weeks, during which staff work 28 shifts. This averages to 3.5 shifts per week (28 shifts ÷ 8 weeks). The calculation below applies this ratio to standard holiday entitlement.Campus Support Holiday Entitlement (Based on Shift Pattern)Length of ServiceCalculationTotal Shift Days (Rounded)Grade 1-4 (0-5 Years)(22 + 13) ÷ 5 × 3.524.5 daysGrade 1-4 (5+ Years)(25 + 13) ÷ 5 × 3.527 daysGrade 5-6 (0-5 Years)(23 + 13) ÷ 5 × 3.525.5 daysGrade 5-6 (5-9 Years)(25 + 13) ÷ 5 × 3.527 daysGrade 5-6 (10+ Years)(26 + 13) ÷ 5 × 3.527.5 daysAdditional Notes:
  • Campus Support holidays are based on shifts, rather than standard working days.
  • Campus Support staff work 182 shifts per year, compared to 260 working days per year for non-shift workers.
The calculation aligns with Government Guidance regarding shift workers holiday entitlement, ensuring fairness and consistency with other staff groupsAbout UsAt Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we’ve been creating access to knowledge for those who may not have had the opportunity to before.Today, the effect we have has a far-reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you’ve ever wondered if one person can make a difference, simply speak to our alumni, students, and award-winning staff.Because for us education isn’t about how much you take in. It’s about what you take out into the world.Inspiring minds and changing futures since 1885, Edge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education.

Edge Hill University