Warehouse Shift Manager **Internal applications only
- Desborough, Northamptonshire
- Permanent
- Full-time
- Manage and motivate the shift team in order to ensure that productivity and service KPI's are achieved or exceeded.
- Ensure the highest possible levels of health, safety and hygiene are upheld so that legislative and quality requirements can be complied with, ensuring relevant paperwork is completed and retained.
- Ensuring the highest levels of Quality and compliance are maintained and that the site operates to the Audit standard required.
- Deliver communication briefings so that all shifts are aware of all Company and local issues and employees are able to offer input / improvements and feel involved.
- Manage Goods Inwards area to ensure that receipts are made quickly and without damaging goods so that stock is available to satisfy orders.
- Develop all team members so that their contributions to the Warehouse can be maximised and succession plan.
- Carry out disciplinary / grievance interviews and investigations in line with Company procedure.
- Monitor and control sickness absence levels in line with Company policy and carry out return to work interviews effectively and efficiently.
- Monitor and control time and attendance system.
- To offer regular feedback, formal and informal, on team and individual performance, including behavioural issues and highlighting good performance and areas for further development.
- Man power planning, by ensuring the appropriate levels of overtime and agency workers to efficiently and cost effectively run the shift.
- Enforce and adhere all Company policies and procedures.
- Monitor and control training for teams, ensuring the correct amount of health & safety representation on shift, i.e. First Aiders, Fire Marshalls etc.
- Support Management in any ad-hoc duties within the Warehouse function.
- Previous experience within a similar role within Warehouse operations.
- Experience of motivating and managing a large team.
- Strong interpersonal, conciliation skills and the capacity to network with suppliers and customers.
- Ability to work efficiently and accurately under pressure.
- Effectively prioritise work load in order to meet set deadlines.
- PC Literate: MS Word, Excel and Outlook.
- Working knowledge of WMS systems would be useful but not essential.
- Experience in a packing, or e-commerce operation would be advantageous.
- Able to demonstrate a high level of attention to detail.
- Great verbal and written communication skills.
- Annual Leave - Holiday entitlement of 20 days inclusive of bank holidays.
- Company Bonus - We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme
- Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa
- Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer
- Life Assurance - 4 x your annual salary
- Wellness - Via our Employee Assistance Programme, we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
- Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses
- Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
- Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!