Sales Support Agent
- Warwick
- £26,000 per year
- Permanent
- Full-time
Full-time, Hybrid
Salary: upto £26,000 (Dependent on experience)Are you looking for an exciting opportunity to start your career and gain valuable experience across multiple departments? Do you have a positive attitude and a willingness to learn? If so, we have the perfect role for you!About the Role:The Sales Support Agent role is an entry-level position designed to give you a strong foundation in the business. You don't need to be an expert-just bring the right mindset, and we'll provide the training, support, and guidance to set you up for success.In this role, you'll gain insight into how a business operates, working closely with teams across sales, procurement, engineering, and customer service. It's the perfect opportunity to grow your skills and develop your career within the company.Key Responsibilities:
- Supporting the commercial sales teams by booking appointments for contract renegotiations and new installations
- Providing customer information and insights to help sales teams follow up on leads
- Handling customer queries, offering excellent service and solutions
- Processing purchase orders
- Acting as a central ordering point for national cylinder customers
- Managing contracts, setting up accounts, and sending customer quotes
- Using Salesforce (don't worry, we'll teach you!) to manage leads and support marketing campaigns
- Organising diaries, appointments, and communications for the sales team
- A great attitude - we can teach the skills, but you need the drive to learn
- Strong communication and customer service skills
- Solid organisational and multitasking abilities
- Experience with MS Office (Salesforce or CRM knowledge is a bonus!)
- 25 days annual leave plus 8 Bank Holidays
- Private Medical Insurance
- Company Pension Scheme (Salary sacrifice - single matched contributions to 4.5% for first 2 years, upto 7.5% after 2 years)
- Life Assurance
- Staff discounts on gas
- Shopping discounts