
Senior Brand Communications & Patient Relations Manager - NEW
- Maidenhead, Berkshire
- Permanent
- Full-time
- Based at our Maidenhead offices (hybrid working 3 days office, 2 days flexible)
- Reporting to Head of Brand Communications and Patient Relations
- Build positive brand and therapy area awareness to enhance the reputation of AbbVie in the UK
- Identify opportunities to proactively place/pitch media stories for key brands/therapy areas to positively impact the perception of the brand or raise awareness of particular diseases (within the parameters of the ABPI Code of Practice)
- Ensure robust KPI/metric setting and evaluation of all communications activities
- Act as the digital champion within the BCPR team, generating excitement to try new ideas and challenge what we have done previously
- Be the main point of contact for the patient organisations that are aligned to your therapy areas
- Work with the Global and Europe Public Affairs leads to co-create external engagement strategies and collaborate on key above country initiatives
- Manage and expand AbbVie's reputation with a diverse range of stakeholders (journalists, patients, patient organisations and healthcare professionals) alongside functional colleagues and ensure these relationships allow for robust and transparent dialogue
- Efficiently manage any external agencies or vendors, ensuring good budget management and identifying opportunities to maximise AbbVie's resources further
- Successfully work in a matrix operational structure, alongside Marketing, Market Access, Medical, External Affairs and other functions, including members of the in-field team, building consensus on BCPR activities and contribute beyond the function to enhance AbbVie's business priorities
- Previous experience of working in a similar in-house pharmaceutical or healthcare communications agency role with some in-house experience essential
- Strong digital expertise is also essential
- Experience of developing and leading patient relations and integrated communications strategies
- Demonstrated success in the implementation of multi-channel communication campaigns and external stakeholder engagement, especially patient organisations and journalists
- Consumer healthcare experience desirable
- Consolidated communications programming and media relations expertise
- Knowledge of the UK healthcare system, including the National Health Service, Department of Health, National Institute for Health and Care Excellence (NICE) and Scottish Medicines Consortium (SMC)
- Proven track record of establishing and maintaining relationships with patient organisations, patient communities and healthcare journalists
- Competencies in managing integrated multi-stakeholder and multi-channel programmes
- Excellent communication skills (verbal, written and presentation) to develop and convey strategies and communications plans succinctly and in a compelling manner to ensure buy-in from the brand teams
- Strong decision-making and leadership skills when dealing with any issues, ensuring they are handled in a timely and sensitive manner
- Drive, enthusiasm and the ability to manage uncertainty whilst challenging strategy
- Ability to inspire confidence and influence senior leadership and external stakeholders
- Excellent understanding of the ABPI Code of Practice in the key areas of relevance to this role to ensure the highest compliance standards