Clinical Case Coordinator

IPRS Aeromed

  • Gatwick, West Sussex
  • £40,000 per year
  • Permanent
  • Full-time
  • 6 days ago
Who is IPRS Aeromed?IPRS Aeromed is a leading independent supplier of scalable clinical and medical solutions, trusted by government, NHS, and private partners to provide rapid, high-quality care in complex environments. From paramedic-led medical repatriations to clinical support in secure settings, our skilled, experienced, and diverse clinical professionals work around the clock to respond where and when it matters most.We’re in an exciting period of growth, expanding our team and service, so if you’re motivated by a fast-moving and dynamic environment, have a desire for continuous improvement and are passionate about making a real difference, we would love you to join our team where care and compassion guide every decision,You’ll join a company built on four core values Innovation, Diversity, Integrity, and Kindness and a culture where people are genuinely at the heart of everything we do.We are recruiting a Clinical Case Coordinator to join our team based at our office in Gatwick, West Sussex who will be responsible for providing clinical input on all IPRS Aeromed operations.We’re looking for someone who can be the linchpin between clinical and operational teams, and referring partners—ensuring that every case is managed with precision, empathy, and efficiency.As a Clinical Case Coordinator your duties will include:
  • Undertaking screening of flight manifests and assessing individuals’ suitability to fly.
  • Providing clinical input on all IPRS Aeromed overseas operations.
  • Assisting the Operations team on management cases requiring clinical review
  • Supporting the Clinical Service Delivery Manager and deputising in their absence.
  • Working cohesively as part of the wider clinical team.
  • Playing an active role in MDT discussions supporting with complex cases, manifest screening and case referrals
  • Being involved in improvement projects and supporting change to enhance service delivery
  • Adhering to and implementing CQC and local policies and procedures whilst working within the HCPC/NMC Code of Professional Conduct and relevant NICE guidelines.
  • Providing on-call support for urgent out of hours enquiries as required on an on call rotation 1 in 4
Salary up to £40,000 per annum40 hours per weekOffice Based with some opportunity for remote working after initial training periodPermanent positionWhat You'll Need:Qualifications:Current registration with HCPC as a paramedic or NMC as a NursePrevious experience of clinical autonomyAble to demonstrate Continuous Professional DevelopmentExperience & Knowledge:Minimum 3 years post qualification as a paramedic or nurse (E)Evidence of experience within a clinical triage setting (E)Evidence of consolidating post qualification practice (E)Primary and acute secondary care experience (E)Remote/ telephone triage experience (D)Good I.T. skills (E)Excellent communications skills (E)Ability to speak languages other than English (D)Full driving licence and own transport (D)Skills and Abilities:Ability to work actively within a team, but to work without supervision whenever necessary.Self-motivated with the ability to prioritise workload.Clear and concise communication skills, in particular when interacting with patients and third parties.Attention to detail and the ability to record information accurately.Ability to identify and manage signs and symptoms of a deteriorating patient.Ability to influence a clinical situation remotely.Ability to make appropriate and informed decisions quickly.Ability to remain calm and professional in an intense working environment.Benefits and Rewards:Salary up to £40,000 per annum40 hours per weekOffice Based with some opportunity for remote working after initial training periodPermanent positionColleagues are essential to IPRS Aeromed, which is why we give so much in return for their hard work. In addition to a competitive salary, we offer a range of benefits, including:> Professional Development Opportunities> Employee Assistance Programme including free confidential counselling> Free Parking and High-street discounts> Annual Leave = 25 days> Moving Day Leave> Membership of the Company pension scheme> Life Assurance> Recruit a Friend bonus scheme – up to £1,500> Environmental Initiatives> Westfield Health Cash Plan> Free Eye Tests every 2 years> Free annual Flu-VaccinationIPRS Aeromed is committed to creating a diverse and inclusive workplace where all employees are valued, respected, and supported. We encourage applications from all individuals, regardless of their race, ethnicity, gender, gender identity, sexual orientation, age, disability, religious belief, or any other characteristic. We believe that diversity enriches our work environment and drives innovation, and we are dedicated to providing equal opportunities for all candidates and employees.We are committed to eliminating discrimination, fostering a culture of inclusion, and ensuring that all our recruitment, hiring, and workplace practices reflect the importance of equality and diversity. We welcome applications from people of all backgrounds and experiences and are dedicated to providing a supportive and inclusive workplace.As a Disability Confident Committed employer, at IPRS Aeromed, we ensure our recruitment process is inclusive and accessible.

IPRS Aeromed