Key Account Manager

RSK Group

  • Cardiff
  • £30,000-32,000 per year
  • Permanent
  • Full-time
  • 1 month ago
MSS Water (MSS Group) and the RSK Group are recruiting for a Key Account Manager to join the team based in Cardiff, UK. This is a full-time, permanent position.The MSS Group is a specialist provider of facilities, industrial and environmental services with expertise in hazardous, highly regulated and complex environments.Key Responsibilities:
  • Client Relationship Management: Manage and develop assigned key accounts to strengthen client relationships and meet contractual obligations.
  • Financial Oversight: Oversee the Profit & Loss (P&L) for assigned accounts, focusing on financial health and profitability.
  • Operational Leadership: Ensure the effective delivery of services through daily management of site staff, meeting all commercial and financial targets.
  • Client Meetings: Lead regular client meetings to maintain open communication, address issues, and align on project goals.
  • Performance Monitoring: Track and report on operational and financial performance, providing updates to the Business Unit Lead and Senior Leadership.
Qualifications and Experience:
  • Experience in account management within a service-oriented industry.
  • Strong customer focus with proven relationship management skills.
  • Financial acumen with a history of meeting budget and revenue targets.
  • Knowledge of health and safety regulations and operational best practices.
  • Excellent communication and organizational abilities.
Salary and Benefits:
  • Salary sacrifice for purchase of electric vehicles
  • Smart Health/digital GP service
  • Permanent additional day’ annual leave for 5, 10 & 15 years – MSS
  • Cycle to work scheme.
  • Wellbeing ambassadors – network of internal mental health first aiders
  • Gym/lifestyle discounts
  • Bereavement counselling
  • Life assurance – 3 x annual salary payment for death in service
#water #recruitment #RSKfamilyRSK Group is an equal opportunities employer.Full Job Description attachedRSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies.Based in Cardiff, Wales, we are a 500-strong company of skilled professionals operating in regulated and frequently hazardous environments, providing industrial and commercial cleaning, waste management, asbestos removal, water treatment and security services, in addition to asbestos consultancy and retrofit work. Working across the public and private sectors, we are known for being highly responsive and focusing on proactive client management, delivering the best outcomes for our clients.Our clients are diverse and include large multinational businesses, tier one contractors and public-sector bodies. Joining MSS is an opportunity to expand your technical remit and work at a company that prioritises its workforce, giving them an opportunity to succeed. We value our people and want them to make the right decisions in the course of their work and succeed with us.The MSS Group is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then.At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees.Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel.We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company.By providing workplace adjustments, we make it easier for people to confidently explore and pursue our career opportunities and recognise that flexibility is key to fostering a dynamic and thriving workplace. Many of our office-based positions benefit from a flexible working arrangement, allowing our team members to achieve a balance between professional and personal commitments.We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities.If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?

RSK Group