Workshop Controller
Perfect Placement
- Somerset
- £28,000 per year
- Permanent
- Full-time
- Starting Salary of £28,000 per annum with OTE up to £31,000
- 45 hour working week Mon to Fri and 1 in 3 Saturdays 8:30am-12:30pm.
- Fantastic career prospects with a long-standing local dealer group.
- Day to day control of the workshop team.
- Liaise with Service Manager and team to ensure best process.
- Ensure customer requirements are fully understood and communicated in an effective manner to other members of the Service Department.
- Monitor individual and workshop efficiencies to ensure key performance indicators are met.
- To calculate and manage the effective use of the workshop.
- Plan the distribution of work among the team utilising available skills mix.
- Identify individual training and development needs.
- Manage liaison between workshop and service reception on customer vehicle progress.
- Manage workshop standards in accordance with HSO requirements.
- Ensure understanding and adherence to the requirements of brand service requirements and customer satisfaction indicators.
- Basic salary of £28,000 and performance related bonus scheme providing an expected earnings of £31,000 per annum.
- Full in-house and manufacturer-approved training provided.
- Workplace pension scheme.
- Fantastic career prospects with a long-standing local dealer group.
- 45 hour working week Monday to Friday and 1 in 3 Saturdays 8:30am-12:30pm