Retail Operations Support Coordinator

British Heart Foundation

  • Northampton
  • Permanent
  • Full-time
  • 4 hours ago
The opportunityAre you passionate about retail and looking for an exciting opportunity to make a significant impact? We are looking for a dynamic and detail-oriented Retail Operations Support Coordinator to join our team.About the roleAs a Retail Operations Support Coordinator, you will play a crucial role in ensuring the smooth operation of our retail stores. You will be responsible for providing administrative support, coordinating with various departments, and coordinating processes and activities within BHF Retail Operations.Your key responsibilities will include:
  • Supporting store operations: Day-to-day operations of retail stores, ensuring that all processes run efficiently.
  • Coordination and communication: Liaising with store managers, suppliers, and other departments to ensure seamless communication and coordination.
  • Inventory management: Monitoring stock levels, placing orders, and managing inventory to ensure that stores are well-stocked.
  • Data analysis: Analysing sales data and generate reports to help identify trends and opportunities for improvement.
  • Customer service: Providing exceptional support to store teams and address any operational issues that arise.
About youWe are looking for a well organised individual with retail knowledge, to provide support for our shops and stores, central operations, and retail field teams.To succeed in this role, you will have:
  • Previous experience working in retail
  • Strong organisational and time management skills
  • Excellent verbal and written communication skills and the ability to work effectively with different stakeholders
  • A proactive approach to identifying and resolving issues promptly
  • Proficiency in Microsoft Office Suite
Working arrangementsPlease note this is a perm role working 14 hours. The hours can be worked over 2 or 3 days.This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our Northampton office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.About usWe value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day.Our Equality, Diversity and Inclusion (EDI) Strategy, , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.Interview processInterviews may take place during the advertised period or shortly after the role closes. These will be via MS Teams.How to applyIt's quick and easy to apply for a role at the BHF. Just click on the apply button below. All you'll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role's criteria.As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.Should you need any adjustments to the recruitment process, at either application or interview, pleasePlease note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.Additional InformationPost Justification

British Heart Foundation