
Senior Associate - Global Compliance and Reporting
- Newcastle
- Permanent
- Full-time
- Support a number of global compliance contracts, some with client interface and some in a supervisory service delivery role
- Proactively managing service delivery risk across those contracts through the use of issue and risk logs and the implementation of escalation processes
- Developing and maintaining relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensuring effective and timely communication
- Help manage contract governance including adherence to agreed process and procedures
- Help manage contract reporting against service level agreements (SLAs) and key performance indicators (KPIs) ensuring timely resolution of issues
- Provide guidance to juniors and support to peers, colleagues and clients on contractual issues, and oversee local fee and scope negotiations
- Focus on the successful delivery of projects, ensuring technical excellence and practical/business approach taken
- Supporting the Global Engagement leader on Quality & Risk Management (QRM) matters, overseeing implementation and adherence to agreed processes, procedures and timetables
- Liaising with Global and Tax QRM and legal teams in the resolution of client service management issues
- Providing support to help maintain the specified contractual framework and supporting agreements for all engagements
- Review and suggesting improvements to compliance and reporting processes considering data sources, hand-off points and controls
- Working with the Global Engagement Leader to support pursuit and proposal activities, in response to client RFPs. This includes running global pricing exercises and being a part of EY's presentation team at client presentations
- Support development of client business case for change
- Identify opportunities for additional EY services and / or extensions to EY outsourcing services for existing EY clients
- Sharing successful tools, techniques and approaches with other team members;
- Project managing small business development projects
- Strong client relationship management skills with ability to develop quality outputs to clients
- Negotiation skills, able to sustain opinion and handle challenges
- Business development skills, able to identify new opportunities to sell work
- Effective time management, ability to remain calm when under pressure to meet deadlines
- Some experience of coaching and developing more junior staff
- Change orientated with flexible approach
- Innovative mindset with a focus on problem solving
- Experience in Corporate Tax, Indirect Tax or accountancy from a professional services firm or in-house team
- ACA / CA / ATTI/CTA/Tax Inspectors or a breadth of knowledge equivalent to a tax specialist qualification is not essential but welcome
- Language skills: Business English as well as German, to support future opportunities in France long-term French speaking skills preferable
- Proven project management skills, and an ability to plan and prioritise work, meet deadlines, monitor own budget. A PRINCE2 qualification or similar would be beneficial.
- Experience of working on international projects
- Process and technology design skills
- An undergraduate or post-graduate degree
- Project management skills, plan and prioritize work, meet deadlines, monitor own budget
- Experience working on multi-jurisdictional projects
- Excellent communicator in a range of situations both written and oral
- Enthusiastic and flexible attitude to work
- Strong project management skills
- Ability to work across a range of projects and clients often with tight deadlines
- Innovative mindset with a focus on problem solving