Back of House First Line Manager
- Horley, Surrey Gatwick, West Sussex
- £40,000 per year
- Permanent
- Full-time
Contract Type: Permanent (Full-Time)
Shift patterns: 4 on 4 off, 4 days (possibility nights and days)
Location: Gatwick, RH6 0JWPlease be aware that interviews are provisionally scheduled to take place during the week commencing 1st September. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.Ready for your career to take off? Did you know that DHL, an award-winning leading supply chain business, also provides ground handling services at many UK airports? We're seeking a Back of House, First Line Manager to play an integral role in our aviation contract, delivering a first-class service and achieving fantastic results.WHAT DOES THE ROLE ENTAIL?
- Leading the oversight in managing and supporting colleagues in HR matters.
- Reporting directly to the Airside Performance Manager you will work closely in managing and supporting colleagues in HR matters.
- Making sure that compliance and standards are maintained, you partnership with them to plan out meetings that are required,
- OMS management of key tools to improve our working practices.
- To build relationships and keep clear communication.
- Comprehensive understanding of DHL HR Management and confident in conducting investigations conducting investigations
- To accept and embrace change as a constant and unpredictable feature of your working environment.
- To understand Safety and be keen to develop ways of working with the local teams in regards incidents/ accidents / GSRs / CSRs. with the local teams in regards incidents/ accidents / GSRs / CSRs.
- Daily trackers, daily call logs, investigations, handover responsibilities, investigations
- Driving performance in operational environment, performance and efficiency of our colleagues.
- Problem solver, As outcomes of investigations come through coming up with solutions and mitigations to help prevent them reoccurring
- Self driven and motivated to see out Continuous improvement
- Impeccable literacy and verbal skills.
- Strong leadership skills, leading from the front when it comes to setting standards.
- Be able to provide five years address history
- Be able to provide five years reference history (employment/education/benefit claim/character)
- To obtain a full airside ID
- Free confidential 24/7 GP service
- Hundreds of discounts (including retail, childcare + gym)
- Affordable loans & enhanced pension scheme
- 24/7 employee support service for you (+ family) with access to free counselling and much more: