Field Service Engineer
- Peterborough
- Permanent
- Full-time
- Worldwide onsite technical assistance to customers during: overhaul, repair, maintenance, fault finding and installation and commissioning of steam turbines and gearboxes
- To provide a full engineering service support for our customers. To develop and manage exceptional customer relationships through excellence in terms of technical capability and also through personal interaction with customers.
The strategic combination of Howden and Chart expands our offering of products and solutions across the Nexus of Clean™ -- clean power, clean water, clean food and clean industrials.Together we are advancing a more sustainable future, by helping our customers to increase their environmental & functional efficiencies and decarbonise their operations. We have a strong corporate identity and a clear purpose - you will be a member of our team shaping the future of the company and participating in helping our customers tackle some of the planet's most pressing issues.What will you do?
- To deliver a very high technical and professional level of service to our customers, with significant focus on safety and quality. The aim is to achieve on time in full, to schedule and right first time.
- Provide detailed Site Reports to the required standard that among other things highlight actions which may need to be taken and seek opportunities for improvement.
- Supervise the activities of Company or Customer supplied Technicians, be responsible for their day-to-day safety requirements, site activities and discipline.
- Follow health and safety at work procedures and complete required Risk Assessments.
- Knowledge of site maintenance and repair of Steam Turbines
- Develop and manage good customer relationships through the provision of professional customer management
- Demonstratable experience and a strong focus on health and safety
- Ability to supervise others at site during complex installation, commissioning and maintenance activities.
- Ability to work as part of a team or as an individual
- Proficient in Microsoft Office products and able to produce detailed written technical documents including but not limited to risk assessments, site reports, root cause analysis of failures, method statements, scopes of work and project plans.
- Experienced working on international assignments including where English is not the main language
- Hold a full UK driving licence
- Knowledge of site installation and commissioning of Steam Turbines. Training to be provided if required.
- Knowledge of site installation and commissioning of Reciprocating Compressors. Training to be provided if required.
- Knowledge of site maintenance and repair of Gearboxes. Training to be provided if required.
- Previous experience working offshore.
- Allowances rates vary dependent on location (from £50 in the UK to £230 offshore)
- Generous holiday entitlement package totalling 33 days annual leave
- Howden Pension Plan with a maximum employer contribution of 7%
- Enhanced Maternity, Paternity, shared parental and adoption leave pay
- Free onsite parking
- Healthcare cash plan
- Group Life Assurance plan at 3x salary
- Group Income Protection plan
- Access to My Howden Benefits & Wellbeing Portal – Cycle2Work programme, range of discounts across various retailers, wealth of information to support health & wellbeing
- Dedicated Help@Hand Service – free counselling, physiotherapy, financial support, medical second opinion, remote GP, personal training, nutrition consultations etc
- Opportunity to be involved in our ESG ‘Bright Future’ initiatives – STEM ambassador & volunteering