Lancôme Omni Beauty Advisor Mobile London (37.5 Hours) (FTC until 31/12/2024)
L'Oréal
- London
- Contract
- Full-time
- Minimum of 1 years' service as a strong performer, delivering exceptional service and meeting or exceeding targets
- Exceptional written communication skills with an ability to share the same empathy and guidance that customers expect in store
- Self-motivated to work remotely and meet or exceed targets, using reporting tools to track against KPI's
- Ownership over the questions you are required to respond to, doing so effectively and in a timely manner while knowing when to escalate
- Strong time management and organisational skills to manage high volume of online interaction as well as continuing this in store
- Digitally savvy - you pick up digital tools quickly and know how to be effective using social media
- Confident supporting online eventing and being visible to consumers when needed
- Embrace change as this role has room to grow and so does the successful candidate
- Convey passion and master story telling verbally and through your writing
- Connect with our clients to provide good solutions and after sales/clientelling
- Ability to work flexibility during retail hours, which is likely to include evenings, weekends and holidays (except Christmas day) both in store and online