Scheduler

Securitas

  • Waterlooville, Hampshire
  • £25,000 per year
  • Permanent
  • Full-time
  • 5 days ago
Company DescriptionWe're Hiring: Scheduler - WaterloovilleAt Securitas Technology, we're more than just a security solutions provider-we're innovators, problem-solvers, and industry leaders dedicated to protecting what matters most. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services. With a strong presence in the UK and worldwide, if you're looking for a rewarding career where your skills are valued and your potential is limitless, Securitas Technology is the place for you!
  • 🚨 Position: Scheduler
  • 💰 Pay: £25,000 per annum
  • ⏰ Shift Patterns: Monday to Friday - Full time office based on site at Waterlooville
  • 🚗🚆Transport: Access to a vehicle or excellent transport links
  • 🔒 Requirements: Experience within a call centre and or customer service/ facing related.
If you're ready to take the next step in your career and want to be part of a company that's shaping the future of security, we'd love to hear from you.Job DescriptionWhat you will do...
  • Planning & scheduling of Planned Preventative Maintenance (PPM) visits
  • Manage field service engineers' diaries and work allocation within your area in line with business targets.
  • Take responsibility for all return visits following on from initial engineer visit.
  • Co-ordination and scheduling of specialist equipment or sub-contractors necessary for the works to be completed in line with company procedures.
  • You will need to be able to make decisions based on a number of factors
  • Complaint logging
  • Any additional tasks set by the Manager.
Key Skills
  • Ability to communicate at all levels
  • Outstanding customer service and customer care
  • Ability to problem solve.
  • Ability to multi-task and work under pressure.
  • High attention to detail.
  • Conflict Resolution.
  • Time management.
  • Use of a service management system
QualificationsWhat you will need...The successful applicant will have a proven experience within a call centre and or customer service/ facing related role, internally and or externally. A sound experience in Microsoft application. The ability to use multiple systems at any one time, to work as part of a team with an open and honest approach to your own workload as well as others. To build strong relationships with the Regional Service Manager and engineers.Additional InformationIt's great to see you're considering a career with us here at Securitas Technology! You're one step away from joining our global team of over 375,000 professionals.Why Choose Securitas Technology?At Securitas Technology, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.What You Can ExpectApplying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We're here to help-just drop us an email.Diversity & Inclusion: Be Yourself at SecuritasWe are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
  • Career Growth: Clear pathways from apprenticeships to leadership programs.
  • Inclusive Leadership: A culture of respect, transparency, and collaboration.
  • Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to YouWe support our workforce through initiatives such as:
  • Employee Networks - Safe spaces to connect and influence policies for change.
  • Race at Work Charter & Armed Forces Covenant - Supporting equality and inclusion.
  • Disability Confident Employer - Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
  • Health & Well-being Programs - Mental health support and workplace wellness.
  • Neurodiversity Top Employer Certification - Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women's Day, PRIDE, and Black History Month and so much more!Take the Next StepJoin us and be part of a team that values you. Click 'Apply Now' and start your career with Securitas UK today!It's great to see you're considering a career with us here at Securitas Technology! You're one step away from joining our global team of over 375,000 professionals.Why Choose Securitas Technology?At Securitas Technology, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.What You Can ExpectApplying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We're here to help-just drop us an email.Diversity & Inclusion: Be Yourself at SecuritasWe are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
  • Career Growth: Clear pathways from apprenticeships to leadership programs.
  • Inclusive Leadership: A culture of respect, transparency, and collaboration.
  • Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to YouWe support our workforce through initiatives such as:
  • Employee Networks - Safe spaces to connect and influence policies for change.
  • Race at Work Charter & Armed Forces Covenant - Supporting equality and inclusion.
  • Disability Confident Employer - Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
  • Health & Well-being Programs - Mental health support and workplace wellness.
  • Neurodiversity Top Employer Certification - Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women's Day, PRIDE, and Black History Month and so much more!Take the Next StepJoin us and be part of a team that values you. Click 'Apply Now' and start your career with Securitas UK today!

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