
Director of Product Management, B2B Transaction Services
- Manchester Newcastle
- Permanent
- Full-time
- Platform Strategy - Define and evolve the product strategic roadmap for B2B Transaction Services, with a focus on interoperability, automation, compliance, and extensibility.
- Product Leadership - Lead, mentor, and grow a high-performing team of product managers focused on core platform services including e-invoicing, remittance data exchange, network identity, ledger synchronization, and B2B messaging.
- Cross-functional Collaboration - Work closely with Engineering, Design, Data, Legal, Compliance, Consuming Products, and Go-To-Market teams to deliver customer-centric, compliant, and high-scale capabilities.
- Customer and Market Insight - Engage with customers, partners, and industry stakeholders to understand pain points, validate solutions, and align the platform roadmap with evolving business needs and regulatory mandates (e.g., Peppol, VAT compliance in EU).
- Execution & Delivery - Drive product development cycles, from requirements through release, ensuring scalable architecture and on-time delivery.
- Ecosystem Enablement - Ensure the platform supports integrations with Sage products (e.g., Sage 50, Sage Intacct, Sage 100) as well as third-party ecosystems, payment processors, and government platforms.
- Performance Measurement - Define KPIs and success metrics for platform adoption, transaction volume growth, automation rate, and ecosystem engagement.
- Extensive product management experience, with recent experience in a senior or director-level role leading platform or infrastructure products
- Experience defining platform strategy and building extensible services that support ecosystem partners, internal teams, and third-party integrations
- Skilled in collaborating across Engineering, Design, GTM, and Proven track record of delivering large-scale B2B platforms
- Deep understanding of compliance and regulatory environments is a plus (e.g., Peppol, e-invoicing mandates, VAT compliance)
- Early adopter of AI for product processes and products
- Legal/Compliance teams to bring high-impact platform capabilities to market
- Strong analytical and technical fluency with an ability to define KPIs and use data to inform prioritization and measure success
- Demonstrated ability to hire, coach, and grow high-performing product teams with a sense of ownership and accountability
- Effective communicator with the ability to inspire and align diverse stakeholders around a clear product vision and execution roadmap
- Proven success in navigating complex organizations and aligning platform initiatives with multiple product lines and business goals
- “Have each other's back” - Leads with empathy and integrity, fostering a team culture where support, trust, and mutual accountability are the norm
- Open to feedback - Actively seeks and gives constructive feedback, modeling a growth mindset and helping others continuously improve
- Share early and often - Encourages transparency, iterative thinking, and inclusive decision-making by sharing work in progress and inviting collaboration
- Committed to building a psychologically safe and respectful environment where everyone's ideas can be heard and challenged productively
- Embraces ambiguity and complexity, but acts decisively with users and teammates in mind
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