Healthcare Support Worker - Clinical Care - Paediatrics

Norwich
£24,937-26,598 per year
Permanent
Full-time

2 days ago

There has never been a more exciting time to come and join the vibrant Jenny Lind Children's Hospital team at the NNUH. With our recently approved aspirational Children's Strategy and being one of the largest Children's units in the Eastern Region, we are continually seeking to improve and expand our existing services. We are very proud of our Hospital's PRIDE values, which underpin our improvement strategy. Everyone who works here plays an important role in our journey to outstanding.Our Jenny Lind Children's Hospital incorporates Children's Inpatient, Ambulatory, Emergency, Neonatal and Outpatient care. We treat children and young people across a broad range of specialities, including Paediatric Medicine, Surgery, Orthopaedics, ENT, plastics and much more. We also have a dedicated Surgical and medical HDU. Our collaborative team cares for children living in Norfolk and for those accessing specialist treatments across the Eastern Region.Are you a dedicated, enthusiastic, motivated Health Care Support Worker with a passion to support health care professionals with essentials for a general paediatric ward environment?If yes, we would love to hear from you! Our team welcomes you to come and find out about the fantastic opportunities within our friendly and dedicated hospital.We currently have Health Care Support Worker vacancies on Buxton Ward within Jenny Lind Children's Hospital.Main duties of the jobWe are looking to employ a highly motivated and skilled health care support worker, Band 3, who will be responsible for the delivery of essentials to children and their families admitted to the Jenny Lind Children's Hospital by ensuring cleanliness and maintaining tidiness in all areas.Under the direction of the Registered Nurse, work with all members of the multidisciplinary team to contribute to the provision of the highest standards of patient care delivered with dignity, respect and compassion.To support the delivery of a high-quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and ExcellenceAbout usJoin us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.We can offer you the full range of NHS benefits/discounts and in addition:

Flexible working hours
Fast Track Staff Physiotherapy Service
Multi Faith prayer room at NNUH Colney Lane site
Discounted gym memberships
Excellent pension scheme and annual leave entitlement
Wagestream - access up to 40% of your pay as you earn it
Free Park & Ride service direct to NNUH Colney Lane site
Free 24-hours confidential counselling support
On-site Nursery at NNUH Colney Lane
On-site cafes offering staff discounts at NNUH Colney Lane
Support in career development
Flexible staff bank
Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

DetailsDate posted01 September 2025Pay schemeAgenda for changeBandBand 3Salary£24,937 to £26,598 a year per annum, pro rataContractPermanentWorking patternFull-time, Part-time, Flexible workingReference number234-25-D0763Job locationsNorfolk and Norwich University HospitalNorwichNR4 7UYJob descriptionJob responsibilities

Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently.
Practices in accordance with the code of conduct for healthcare support workers clearly articulates the purpose of the code.
Adherence to the uniform trust policy
To act as a role model to others; always projecting a professional image.
Understands what is meant by duty of care and the boundaries of the HCSW Clinical care role.
Adherence to NNUH policies consistently.
To participate in tasks and carry out instructions of registered professionals relevant to area to support patient care e.g. collect blood for transfusion or purpose relevant to area, preparation of equipment for theatres, collecting medication from pharmacy or equipment from other clinical areas.
To participate in audit as required.
To develop self-awareness, building resilience, relationship building, self-care and adaptability.

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification. Job descriptionJob responsibilities

Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently.
Practices in accordance with the code of conduct for healthcare support workers clearly articulates the purpose of the code.
Adherence to the uniform trust policy
To act as a role model to others; always projecting a professional image.
Understands what is meant by duty of care and the boundaries of the HCSW Clinical care role.
Adherence to NNUH policies consistently.
To participate in tasks and carry out instructions of registered professionals relevant to area to support patient care e.g. collect blood for transfusion or purpose relevant to area, preparation of equipment for theatres, collecting medication from pharmacy or equipment from other clinical areas.
To participate in audit as required.
To develop self-awareness, building resilience, relationship building, self-care and adaptability.

City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience

ExperienceEssential

Some previous experience in a nursing/Care Assistant role which can be demonstrated against the requirements of the role.

SkillsEssential

Ability to communicate clearly and effectively verbally in English
Good numeracy and literacy skills, clear and effective reading and writing in English language

Attitude, aptitudeEssential

Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Person SpecificationQualificationsEssential

City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience

ExperienceEssential

Some previous experience in a nursing/Care Assistant role which can be demonstrated against the requirements of the role.

SkillsEssential

Ability to communicate clearly and effectively verbally in English
Good numeracy and literacy skills, clear and effective reading and writing in English language

Attitude, aptitudeEssential

Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Demonstrates understanding and commitment to Equality, Diversity and Inclusion

NHS

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