Café Assistant - Rotherham

• Prepare and serve food and beverages, ensuring high-quality presentation.
• Operate the till, handle cash and card payments, and maintain accurate records.
• Follow all food safety and hygiene protocols.
• Assist in setting up and closing down the café, ensuring cleanliness and readiness.

• Provide friendly, welcoming, and efficient service to all customers.
• Be knowledgeable about menu items and assist customers with any dietary requirements or allergens.
• Support hospice fundraising efforts by engaging with customers about initiatives where appropriate.

• Adhere to Level 2 Food Safety in Catering requirements.
• Follow HACCP procedures and maintain food temperature logs.
• Assist in allergen management by following supervisor-led allergen procedures and communicating dietary information to customers.
• Assist in stock rotation and monitor use-by dates.
• Ensure all areas of the café meet hygiene and cleanliness standards.

• Work closely with the Café Supervisor to ensure smooth daily operations.
• Support volunteers and new team members with guidance and encouragement.
• Assist in training and supporting volunteers in daily café operations.
• Assist with stock management and reporting any shortages.

• Previous experience in a café, hospitality, or customer service environment.
• Level 2 Food Safety in Catering (or willingness to obtain before starting).
• Friendly, approachable, and able to work well with the public.
• Ability to work in a fast-paced environment while maintaining high standards.
• Basic numeracy skills for cash handling and stock monitoring.
• A warm, friendly, and approachable nature.
• Strong communication skills and the ability to engage with people from all walks of life.
• A commitment to maintaining high standards of hygiene and food safety.
• A team player who is willing to support colleagues and volunteers.
• The ability to remain calm under pressure and manage busy periods efficiently.

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