Temporary Customer Service Advisor

• Handling customer queries via telephone and email
• Resolving issues efficiently and professionally
• Providing product information to customers
• Processing customer orders and returns
• Maintaining customer records by updating account information
• Working closely with other departments to ensure customer satisfaction
• Contributing to team effort by accomplishing related results as needed
• Maintaining a positive image of the company in all interactions

• An understanding and knowledge of customer service principles and practices
• Excellent communication skills, both written and verbal
• Ability to handle stressful situations and remain calm
• High level of accuracy and attention to detail
• Good organisational skills and ability to multitask
• Computer literacy and familiarity with CRM systems

• Immediate start
• Weekly pay
• Mon - Fri working patterns
• A supportive and inclusive work environment
• Opportunities for professional growth within the industrial / manufacturing industry

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