User Researcher
- Newcastle
- £400-425 per day
- Interim
- Full-time
Job Description: A user researcher plans, designs and carries out research activities with users to get a deep understanding of the people using or delivering a service. They will ensure this insight is used to inform policy and proposition as well as service, content and interaction design. User researchers will be able to demonstrate the following skills:
- Plan and design user research programmes, testing both high level concepts and specific aspects of the services as it is designed and developed.
- Previous experience of user research or appropriate experience of other fields of research.
- Demonstrable knowledge of a number of research methods relating to users and/or customers of a service.
- Experience of conducting contextual and discovery phase research.
- Proven experience of both quantitative & qualitative analysis of research data.
- Worked in different phases of user research - Discovery, Alpha, Beta, Live phase.
- Experience in user centred design practices and knowledge of how to embed them into an agile workflow.