Tech Support Engineer
- Oxfordshire
- £30,000-40,000 per year
- Permanent
- Full-time
Location: Banbury
Salary: £30,000 – £40,000 (depending on experience)
Benefits: 25 days holiday, pension scheme, office hours 8:45–4:45, potential for hybrid/remote working after probationAbout the RoleWe are looking for an inquisitive and hands-on Technical Support Engineer with an electrical engineering background to join our client, a leading manufacturer of packaging machinery.This is an exciting opportunity for an engineer who enjoys problem-solving, troubleshooting, and supporting complex machinery builds. You’ll be working closely with R&D, Production, and Test departments, providing technical support across the full build phase of capital equipment.Key Responsibilities
- Support internal teams (R&D, Production, Test) with technical queries throughout machinery build and commissioning.
- Read and interpret electrical schematics and drawings.
- Perform wiring and hands-on electrical work when required.
- Troubleshoot and resolve machinery issues during the build and test phases.
- Set up and maintain test rigs for validation and fault-finding.
- Update and maintain technical documentation.
- Collaborate with engineers to support new and existing machine development.
- Engage with software elements of machinery control systems, with opportunities to grow skills in this area.
- Background in electrical engineering (apprenticeship, HNC/HND, or degree level).Not essential but preferred
- Confident in reading electrical drawings and carrying out electrical wiring tasks.
- Strong problem-solving and troubleshooting ability.
- Practical, hands-on approach to supporting machinery builds.
- Curious and eager to learn, with an interest in software and control systems.
- Ability to work collaboratively across multiple departments.