Projects Officer

• Provide operational and administrative support across a broad portfolio of projects, ensuring they are delivered to time, budget and quality.
• Support the planning, delivery and evaluation of initiatives such as:
• Careers Mentoring Programme
• Student Careers Ambassadors scheme (including line management of Enquiries Assistants and acting as first point of contact for ambassadors)
• Awards programmes, funding opportunities and fellowships
• Coding/AI workshops and extracurricular enhancement activities
• Student engagement and feedback initiatives.

• Act as the main point of contact for the Careers Ambassadors team, including day-to-day management of 3 enquiries staff and regular check-ins with the wider group of 16.
• Build and maintain strong relationships with colleagues across King's, students, alumni and external partners to enhance participation and engagement.
• Promote inclusive practices that increase engagement from underrepresented students.

• Organise and facilitate events, workshops, mixers, training sessions and focus groups that underpin project activity.
• Ensure events are accessible, inclusive and reflective of student needs.

• Create engaging content and promotional materials in collaboration with the communications team.
• Source and share case studies, stories and examples of impact that highlight improved outcomes and student employability.

• Support evaluation methods such as surveys, feedback collection and impact measurement.
• Maintain accurate records, monitor budgets (where applicable), and contribute to reporting and future planning.

• Take responsibility for resolving students' and academics' enquiries, including face-to-face, Microsoft Teams and via email, responding within agreed timeframes and escalating complex enquiries as appropriate.
• Uphold King's principles of equity, inclusion, sustainability and confidentiality in all work.

• Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role.
• Strong interpersonal and communication skills with the ability to adapt style to different audiences.
• Proven ability to build relationships and collaborate effectively with a wide range of stakeholders.
• Excellent organisational and time management skills, with the ability to balance multiple priorities and meet tight deadlines.
• High level of attention to detail and accuracy.
• Experience providing high-quality administrative or project support in Higher Education or a similar environment.
• Understanding of the barriers faced by underrepresented groups and a commitment to equity and inclusion.
• Confident using Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Teams).

• Experience of managing or supervising staff or volunteers.
• Experience supporting mentoring, extracurricular or student engagement initiatives.
• Knowledge of Higher Education systems, processes and context.
• Experience of project evaluation and/or budget monitoring.

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