People Lead / Head of People

Ffern

  • London
  • Permanent
  • Full-time
  • 23 hours ago
  • Apply easily
✨ We’re looking for a People Lead / Head of People to help us grow, support and strengthen our team as we scale. You’ll bring people strategy to life, building simple, effective processes, leading recruitment, and making sure our culture remains supportive as we grow. This is a practical, hands-on role for someone who’s happy to roll up their sleeves, get close to the detail, and work alongside leadership to create an environment where world-class people can do their best work.🛠 Key ResponsibilitiesTalent Acquisition & Recruitment
  • Design and implement a best-in-class recruitment and probation process that is lightweight yet ensures excellent talent acquisition.
  • Own and run some of the recruitment processes - from screening to offer and probation checks.
Strategic Input and Implementation
  • Advise and advocate for current and future people and recruitment strategies to the CEO’s Office, balancing short-term needs/resources with long-term growth.
  • Own the implementation of those strategies across the organisation.
  • Hold leaders and hiring managers accountable.
  • Set up key analytics to measure people and organisational performance, feeding insights into data-led strategy.
Team Leadership
  • Build and run an excellent people department that adequately supports the company’s growth and high expectations, with a focus on continuous improvement.
  • Ensure you and your team have full context on what is happening across the company
  • Manage and mentor the People team to deliver at a high standard and scale effectively.
Employee Relations & Support
  • Coach and support managers on employee relations issues, stepping in to manage directly if necessary.
  • Ensure HR policies and systems are compliant, practical, and supportive of company culture.
Requirements🙋 About You
  • 7-10+ years of HR/talent experience, with a proven track record of leading both strategy and execution.
  • Broad HR Generalist background with start-up scaling experience.
  • Full-cycle recruitment expertise, from sourcing and employer branding to closing senior-level hires.
  • Experience designing and implementing talent programs (onboarding, performance management, learning & development, DEI).
  • Smart, pragmatic, and data-driven with the ability to influence leadership.
  • Low ego, hands-on, and willing to do what it takes to deliver great results.
  • Strong communicator with the ability to craft data-driven arguments.
  • Ability to work with and understand perspectives of both creative and technical people
📚 Ideal Background
  • Experience in start-ups and scaling environments (rapid growth, ambiguity, building from scratch).
  • Comfortable operating in a “messy” 50-150 person company, with the judgment to know when to implement structure and when to stay lean.
  • Exposure to larger organisations is a plus, bringing best practices while understanding how to adapt them to a high-growth, evolving company.
  • A strong academic background is a plus
Benefits🚀 Why Join Us?This is a rare opportunity to shape the people function of a company at an exciting stage of rapid growth. You’ll be part of a close-knit, creative and ambitious team where both technical and creative talent are equally valued. We care deeply about building an environment that is supportive and collaborative, while also holding ourselves to high standards and striving for exceptional performance. In this role, you’ll have the chance to make a lasting impact on our culture, helping us create a workplace where people feel empowered, challenged, and inspired to do their very best work every day.🍎 What We Offer
  • Competitive salary
  • Healthcare: Private healthcare offered as standard.
  • Holidays: 25 days holiday + bank holidays, growing by 1 day per year spent with us.
  • Remote work: Three days a week in our London studio, two days flexible (team lunch at a top Hackney eatery if you come in on the flexible days).
  • Ffern membership: All of our team are members of the Ffern ledger.
  • Team dynamic: Fun, low ego and sociable team with regular meals, breakfasts, drinks and outings.
  • Beautiful work environment: Two sunlit studio spaces off Columbia Road with state-of-the-art kit, MacBooks and breakout areas.

Ffern