Datix/DCIQ Manager

NHS

  • Crawley, West Sussex
  • £47,810-54,710 per year
  • Permanent
  • Full-time
  • 2 days ago
The post-holder is responsible for planning and facilitating change and embedding improvement in all aspects of the system management of incidents and risk within the Trust.They must ensure that whichever local risk management system is used within the Trust that this meets the needs of the organisation and is optimised for the Trusts systems and processes and integrates with new and existing systems being rolled out across the Trust and wider NHS.In addition, they will be responsible for the development of the system, to ensure that the organisation obtains the maximum benefit from the system, which includes consideration & implementation of new upgrades and modules as they are developed - (Incident reporting, Risk Register, Complaints, Claims, PALS etc).Main duties of the jobo Develop system implementation, improvement and development plans and ensure full stakeholder engagement ahead of and during all the implementation phases and post implementation ensuring that the system complies with the requirements of external agencies - NHSE/I, Health and Safety Executive, Medical Devices Agency and any other organisations.o Accountable for system administration ensuring the system is kept up to date, accurate and that robust contingency plans are in place to ensure business continuity in the event of system downtime. Working to Trust protocols notably by rigorously applying change control processes and reference data policies.o Ensure all external reporting that relies on information from the system both currently and in the future, i.e., NRLS, LFPSE etc, is available, timely and used effectively to promote learning.o Lead on DCIQ System Governance, including, but not limited to:o Data Protection Impact Assessment (DPIA)o Equality Impact Assessment (EIA)o Quality Impact Assessment (QIA)o Data Flows and Mapso System Level Security Policies (SLSP)o General Data Protection Regulations (GDPR)About us
  • Option to join NHS pension scheme
  • A minimum 27 days' holiday each year, increasing after 5 years' service.
  • Personal and professional development and training opportunities.
  • Salary Sacrifice schemes for cars or push bikes.
  • Access to occupational health and counselling services.
  • Award winning wellbeing hub
  • Back up buddy App
  • Access to NHS discounts, offering NHS employees a range of money-saving deals.
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.DetailsDate posted01 September 2025Pay schemeAgenda for changeBandBand 7Salary£47,810 to £54,710 a year Not applicableContractPermanentWorking patternFull-timeReference number278-DCIQM-0925-ASJob locationsNexus House4 Gatwick roadCRAWLEYRH10 9BGJob descriptionJob responsibilitiesPlease refer to Job Description and Person SpecificationFor an informal discussion about this role please contact Jo Turner, Deputy Chief Nurse Job descriptionJob responsibilitiesPlease refer to Job Description and Person SpecificationFor an informal discussion about this role please contact Jo Turner, Deputy Chief NursePerson SpecificationQualificationsEssential
  • Educated to degree level or equivalent relevant experience
  • Training in RLDatix DCIQ System
Desirable
  • Datix Certified Professional (DCP) or other equivalent LRMS Certification
KnowledgeEssential
  • Good knowledge of RLDatix products and strategies
  • Demonstrates a knowledge of the new Patient Safety Incident Response Framework (PSIRF) and LFPSE (Learning from Patient Safety Events.
Desirable
  • PRINCE 2 or equivalent project management qualification
SkillsEssential
  • Experience and expertise in data analysis and presenting this in an accessible way.
  • Experience of handling highly sensitive information with discretion.
Desirable
  • Demonstrable project management experience.
  • Experience training staff from range of disciplines
ExperienceEssential
  • Able to plan and organise a broad range of complex activities or programmes, some of which are ongoing, which require the formulation and adjustment of plans or strategies.
  • Experience of developing and implementing policies across a range of business areas.
Person SpecificationQualificationsEssential
  • Educated to degree level or equivalent relevant experience
  • Training in RLDatix DCIQ System
Desirable
  • Datix Certified Professional (DCP) or other equivalent LRMS Certification
KnowledgeEssential
  • Good knowledge of RLDatix products and strategies
  • Demonstrates a knowledge of the new Patient Safety Incident Response Framework (PSIRF) and LFPSE (Learning from Patient Safety Events.
Desirable
  • PRINCE 2 or equivalent project management qualification
SkillsEssential
  • Experience and expertise in data analysis and presenting this in an accessible way.
  • Experience of handling highly sensitive information with discretion.
Desirable
  • Demonstrable project management experience.
  • Experience training staff from range of disciplines
ExperienceEssential
  • Able to plan and organise a broad range of complex activities or programmes, some of which are ongoing, which require the formulation and adjustment of plans or strategies.
  • Experience of developing and implementing policies across a range of business areas.

NHS