
Senior Business Analyst
- Nottinghamshire
- Permanent
- Full-time
- Collaborate with stakeholders to understand current processes and future requirements
- Conduct business process analysis and document functional requirements
- Review existing systems and identify areas for improvement
- Recommend solutions aligned with business objectives and best practices
- Prepare functional specifications, user stories, and acceptance criteria
- Work with technical teams and project managers throughout the implementation lifecycle
- Support system testing, user acceptance testing, and quality assurance
- Monitor system performance and gather user feedback
- Identify opportunities for process and system enhancements
- Experience in a Business Analyst role
- Familiarity with Salesforce (Sales Cloud, Service Cloud, Marketing Cloud)
- Experience with data analysis, reporting, and dashboards
- Strong skills in requirements gathering, documentation, and process mapping
- Understanding of Agile/Scrum methodologies