Receptionist - Switchboard Operator
Page Personnel
- Cardiff
- £25,000 per year
- Permanent
- Full-time
- Effectively manage a busy switchboard, ensuring all calls are answered and transferred correctly.
- Provide high-quality customer service to all callers, delivering accurate information.
- Manage and update the internal directory, ensuring all contact information is current and accurate.
- Support the Secretarial & Business Support team with administrative tasks as needed.
- Handle any technical issues with the switchboard system, liaising with IT support as required.
- Maintain a professional and friendly demeanor at all times, representing the company in a positive light.
- Adhere to company policies and procedures, maintaining confidentiality at all times.
- Participate in team meetings and contribute to the improvement of switchboard operations.
- A solid understanding of switchboard systems and operations.
- Excellent communication skills, both verbal and written.
- The ability to multitask and prioritise effectively.
- A proactive approach to problem-solving.
- Strong customer service skills and a professional telephone manner.
- Competency in using office software, including email systems and databases.
- A competitive salary of £25,000 - £30,000 per annum.
- 25 Days annual leave + bank holidays
- Opportunities for professional development within the recruitment consultancy industry.
- Remote working
- Private medical insurance