Critical Facilities Technician

Iron Mountain

  • Slough, Berkshire
  • Permanent
  • Full-time
  • 14 days ago
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.Critical Facilities Technician, Data CentreThe Critical Facilities Technician provides technical and facility support in a 24x7 data center environment, including maintenance and oversight of electrical, HVAC, civil and building management systems. We are looking for self-motivated team members who have a strong sense of urgency, and dedication to your team, our customers and IMDC’s vision. This is a full-time shift position, and may be required to work 1st, 2nd or 3rd shift.Your role in our mission:
  • Take responsibility for the critical power, cooling/environmental, security, and support systems and facilities of IMDC to achieve or exceed uptime service levels.
  • Proactively support the safety of the environment and occupants and ensure that all safety procedures are followed while performing work.
  • Perform limited maintenance tasks to ensure smooth operation of the data center’s heating and cooling systems and the overall facility.
  • Allow and monitor suppliers.
  • Monitor, resolve, and update all assigned service tickets using a ticket system, including fault reports and customer installations of electrical and physical equipment.
  • Perform daily operational measurements of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or faulty operation.
  • Guide and periodically check suppliers during maintenance to ensure rules and company procedures are followed.
  • Proactively identify problems and take necessary steps to resolve them. Assist with service delivery tasks when needed.
Valued skills and experience:
  • Experience in a critical operational environment and/or data center experience is preferred but not required.
  • Multitasking – We use various systems to manage ticket queues, and work tasks may change throughout the day.
  • Attention to detail – the ability to understand and follow a documented process and Iron Mountain’s safety code; this role is very process-driven.
  • Organization & prioritization – follow processes and manage your time with minimal supervision to complete work efficiently and on time.
  • Commitment & eagerness to learn – we want you to further develop your career within Iron Mountain.
  • Customer-oriented mindset – we are customer-focused.
  • Overtime opportunities will be available.
  • Working hours and shifts vary, and night, weekend, and holiday work may be required.
Discover what we offer:
  • Discover Unlimited Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
  • Empowering Inclusion: Become part of a supportive environment where every voice is heard, opinions are valued, and feedback is encouraged, fostering a culture of inclusion and connection.
  • Global Connectivity: Connect with over 26,000 talented individuals from 59 countries, opening doors to diverse cultures and promoting global learning opportunities.
  • Celebrating Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to achieve greatness.
  • Competitive Rewards: Support for your career at Iron Mountain, family, personal well-being, and wellness. (Local benefits may vary depending on country-specific policies.)
  • Embracing Flexibility: Experience the freedom of remote/hybrid working, enabling a harmonious work-life balance (depending on the role).
  • Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
  • Valuing Every Contribution: Join a workplace that actively encourages and supports all talents and recognizes the unique impact of each individual.
  • Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving a lasting legacy for future generations.
Category: Operations Group

Iron Mountain