Head of Operations
- Stevenage, Hertfordshire
- £80,000-85,000 per year
- Permanent
- Full-time
📍 Stevenage, Hertfordshire💷 £80,000 - £85,000 + Benefits🏦 Permanent, Full-Time⏰40 Hours per week🎯Responsible To: Operations Director🧑🤝🧑 Responsible For: Regional Managers, Registered Managers, Senior Education ManagersAre You Ready to Lead a Multinational Care Provider to New Heights?Are you an accomplished social care leader with a proven track record in driving operational excellence across multi-site services and previous regulatory inspectorate experience? Do you thrive in ensuring either CQC or Ofsted compliance while spearheading growth in complex care provision? If so, this high-impact leadership role with a multinational care provider could be your next career-defining move.Why Join This Organisation?Our client is a market-leading care group specialising in learning disabilities, autism, and complex needs across children and adults. With a person-centred ethos, they deliver residential care, supported living, and education services that empower individuals to live fulfilling lives. As they expand, they seek a Head of Operations to support the Operations Director and ensure regulatory excellence, operational efficiency, and sustainable growth.🏆 Reputation: Known for outstanding CQC/OfSTED ratings and innovative care models.🌍 Scale: Multiple sites across the UK, with ambitious expansion plans.💡 Culture: A supportive, dynamic environment where leaders thrive.Key Responsibilities✔ Strategic Leadership:· Define and execute the operational vision for adult and children’s services, aligning with CQC/OfSTED standards.· Drive performance improvement through audits, data analysis, and change initiatives.· Lead large-scale transformation projects—from service redesign to new regulatory frameworks✔ Regulatory Compliance:· Act as the Nominated Individual (CQC) and ensure OfSTED readiness across children’s services.· Embed a culture of continuous improvement across multiple services.✔ Operational & Financial Oversight:· Manage multi-million-pound budgets, optimising costs while enhancing care quality· Lead business growth strategies, including mergers, acquisitions, and new service development.✔ Team & Stakeholder Management:· Mentor Regional Managers, Registered Managers, and Senior Education Leads.· Forge partnerships with local authorities, ICBs, and safeguarding teams.RequirementsEssential Experience:· 5+ years in senior leadership (e.g., Operations Director, Regional Manager) within social care.· Current or Ex CQC/OfSTED Inspector experience (Essential).· Proven success in service expansion, turnaround, or regulatory improvement.· Strong financial acumen (budgeting, forecasting, ROI analysis).· Background in learning disabilities/complex care (adults & children).· Qualifications in health/social care management (e.g., NVQ Level 7, MBA)Benefits💰 £80,000 - £85,000 (negotiable for exceptional candidates).
🏥 Private healthcare and pension.
🚀 Career progression opportunities.
📚 Opportunity for international work within the organisation.
🤝 Inclusive, values-driven culture with strong SMT support.Apply Now!If you’re ready to lead transformative change in social care, do submit your CV today through this job advert. For a confidential discussion and full job description, contact Mo Da-Silva - 📩mda-silva@delphi.care I ☎️0115 648 6223
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