Events Operations Floor Manager
Dorchester Collection
- United Kingdom
- Permanent
- Full-time
- Competitive salary + service charge
- Complimentary stays with breakfast included in all Dorchester Collection hotels
- 50% off at bars and restaurants within all of our Dorchester Collection hotels
- £1,000 Refer a friend bonus scheme; including £200 tax free on their first day
- World class learning and development opportunities
- Social events throughout the year, including our annual winter ball
- Free Meals on Duty
- Exclusive Access to a discount platform featuring 1000's of retailers
- To assist in managing the smooth running of the In Room Dining and Events services following the company standards and procedures.
- Create and maintain a team environment and motivate and train the team to achieve the required standards and therefore meeting and exceeding the guests' expectations.
- Lead and coach your team to provide service excellence across the 240 acres of parkland. Provide luxury food and beverage service to all our guests, whether they are dining in their room, part of a social or corporate event or enjoying a picnic on property.
- You'll bring your unique personality and passion to the role and the team.
- You have a talent for creating a positive team environment
- Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
- You will have organisation and time management skills to arrange your daily tasks
- You have the ability to remain positive within challenging situations