
Internal Sales Manager
- Burnley, Lancashire
- Permanent
- Full-time
- You'll engage customers daily with confidence, build trusted relationships, and offer tailored solutions that help their projects succeed.
- You will re-engage lapsed or low-spend accounts, through conversations, and uncovering new opportunities to grow revenue and negotiating offerings that benefit both the customer and the business.
- You'll managing your sales pipeline, tracking your performance against key targets including outbound calls, account conversions, revenue growth, and customer retention.
- You will need to analyse your current sales data and market trends to adapt strategies and forecast growth opportunities. Stay up to date with competitors and the wider hire market to keep us ahead.
- You will take the lead in building strategic pipelines using a community business approach, balancing the development of new opportunities with the growth of existing accounts.
- You'll stay sharp on product knowledge and market trends to introduce relevant tools and services to customers.
- You'll collaborating closely with branch and operations teams to ensure a smooth customer journey from sale to delivery.
- You're proactive and confident in engaging customers daily, building trusted relationships and offering tailored solutions that help them succeed.
- You have a knack for reconnecting with lapsed or low-spend accounts, reigniting conversations, and uncovering new growth opportunities.
- You're experienced in leading outbound sales efforts, balancing new business development with smart strategies to grow existing accounts.
- You stay well-informed on product knowledge and market trends, using insights to introduce relevant products, upsell effectively, and add value to every customer interaction.
- You're organised and self-motivated, tracking your own sales pipeline and performance against key KPIs like outbound calls, account conversions, revenue growth, and customer retention.