
Digital Design Manager
- London
- Permanent
- Full-time
- Partner with Ads/ eCommerce Trading Managers to create a data-led content strategy for performance media and digital shelf, regularly shape to improve effectiveness and efficiency
- Digital Content Creation
- Manage internal/ external teams to deliver high quality assets on time, exceeding standards and driving improvements on key performance metrics (click through rate, conversion rate, Average Order Value, incremental ROAS & CAC)
- Work closely with Brand Marketing to ensure assets align with brand strategy, visual identity and creative guidelines
- Performance Tracking, Reporting & Optimisation
- Lead weekly A/B testing and optimization, distilling learnings into actionable format and sharing best practice across teams for rapid adoption
- Process Development & Improvement
- Establish and refine content production workflows from creative development to testing and optimization
- Build aligned & effective processes to accelerate speed-to-market and enhance cross-functional collaboration
- Stakeholder, Team, Agency Management
- Act as the go-to expert for digital content for the region, educating and aligning stakeholders across Marketing, Sales, and external partners
- Coach and manage internal/ external teams and challenge agencies to continuously raise performance standards
- Min 5 years in similar roles from eCommerce/ performance media agencies (preferably Amazon), with experience in Beauty & Personal Care
- Experience in digital shelf content optimization across for various .com and performance media channels
- Strong understanding of creative development processes, measures and networks with creative professionals
- Proficient in Adobe CC (After Effects, Photoshop, Illustrator, InDesign, Adobe Animate) or equivalent tools
- Familiarity with generative AI and content tools (e.g., Salsify, Brand Bank)
- Exceptional stakeholder management and influencing skills
- Ability to balance strategic vision with hands-in delivery
- Self-driven, able to work independently and manage multiple projects in a fast-paced environment
- Data-driven with a growth-mindset, agile and adaptable
- Excellent written and verbal communication skills
- Experience in the Beauty, Personal Care, Consumer Goods or Retail industry
- Proficiency in additional European languages (e.g., French, German, Italian, Spanish) is a plus
- Team player who thrives in a collaborative environment and builds strong relationships with internal and external partners
- Highly organized, with strong project management skills and attention to detail
- Customer-centric, always striving to enhance the online shopping experience
- Results-driven, with a focus on achieving KPIs and driving measurable outcomes