
Head of Digital Learning & Development
- London
- Permanent
- Full-time
- Working with the Global Managing Partner for Digitalization, other senior stakeholders and subject matter experts (including IT), support the development and execution of a forward-looking approach to digital learning and development, including the approach to online learning and the use of AI, that aligns with the firm’s talent development goals and legal excellence standards.
- Oversee the development and implementation of scalable digital learning and development frameworks for both lawyers and Business Team professionals, including virtual learning environments, blended programs, and AI-powered coaching tools.
- Guide the Learning & Development team’s approach to utilizing the LMS platform and use of external online learning libraries, maximizing engagement and ensuring return on investment.
- Embed Generative AI and emerging technologies into learning and development products, platforms, processes and existing development programs to create enhanced personalized learning pathways, and increase efficiency and impact.
- Lead the design and delivery of digitally enabled and online learning and development solutions that support evolving career pathways for lawyers and Business Team professionals.
- Enable the wider Leadership, Learning & Development team to embed AI and digital tools into programs, workshops and broader learning and development activities, empowering them to lead the way in shaping and sharing future-ready learning practices.
- Drive analytics and impact measurement to inform decision-making and optimize digital learning and development investments.
- Develop a culture of innovation and digital fluency across the firm through thought leadership, internal advocacy, and stakeholder engagement.
- Keep up-to-date with learning and development trends, law firm business trends, e-learning technology and use of AI in learning and development programs and platforms, and share this knowledge with others in the wider firm.
- Be an active member of the Leadership, Learning & Development global senior team, and manage the Digital Learning & Development team in a way that aligns with the wider firm culture and team principles.
- Participate in the annual budgeting process, and manage the Digital Learning & Development budget.
- The successful candidate should be able to demonstrate previous experience of working in a similar role in a law firm or other professional services firm, preferably of comparable scale and scope. Your career will have been characterised by clear patterns of success and achievement.
- Proven track record in leading on a digital learning and development strategy and transformation within a global organization, with a focus on harnessing digital/technology tools and platforms to build a future-ready approach to learning and development.
- Able to think strategically and translate strategy into deliverable action, understanding the firm’s strategic priorities and working with flexibility and agility.
- Deep digital fluency, with a good understanding of different learning and development tools and platforms and AI-powered tools.
- Exceptional communication and influencing skills; able to operate with credibility at partnership level.
- Able to work as part of a broader global team, working collaboratively and collegiately while continuing to take ownership of the delivery and expected outcomes.
- Skilled at collaborating with senior leaders and across Business Teams, with strong leadership, project management, and change management skills.
- Experience of designing and delivering digital learning and development solutions for blended, virtual and personalized learning experiences, and an ability to help others harness those solutions.
- Strong understanding of how to integrate digital learning into the broader learning and development offer.
- Experience leading cross-functional teams, managing budgets, and delivering high-impact outcomes.
- Strong intellectual capacity with the ability to apply new ideas.
- Excellent team player – collaborative, accountable, challenging.
- Ability to use analytics to measure learning effectiveness and inform decisions.
- Commercially minded, action-focused, pragmatic.
- Familiarity with the legal sector is highly desirable.