Label Operations Assistant Manager - Brands
- Leicester
- Permanent
- Full-time
Based at the Head Office in Leicester. Core hours flexible between 8am and 6pm.Let's talk about quality… When it comes to UK retail, it's hard to find a company with a bigger focus on quality. We sell thousands of items an hour and our repeat customer base comes back to us time and time again for our renowned quality products.New supplier onboarding
- Manage the end-to-end onboarding of new brands across all Next systems.
- Meet onboarding performance targets (e.g., Supplier Setup, PIF receipt, Imagery, First Delivery, Online Launch) to ensure timely actions and resolve issues..
- Ensure that key online information is gathered such as size guides
- Complete the Next Supplier OnBoarding (NSOB) process with brands and finance quickly and efficiently.
- Lead clear onboarding calls
- Provide onboarding progress reporting to the branded team
- Manage brand changes (e.g., model types, Label+ additions) across systems.
- Respond to helpdesk tickets.
- Ensure that databases are accurately updated.
- Ensure brands receive Globalscape reports (Daily Sales, Weekly Sales, Weekly Stock) via BIS teams.
- Manage changes to Globalscape reporting (brand access, supplier codes).
- Align product system to accurately reflect the availability by country & brand..
- Ensure online availability matches inclusion/exclusion criteria.
- Use reporting to identify international sales growth opportunities.
- Make sure that our onboarding documentation compellingly reflects the Label ways of working.
- Keep the external branded helpdesk up-to-date
- Keep Thrive Training material current.
- Take all opportunities to identify and implement improved ways of working within the areas you contribute to.
- Build and maintain relationships with internal and external stakeholders.
You'll bring strong attention to detail and a natural confidence when working in a customer-facing role. Comfortable communicating directly with brands of all sizes, you'll have excellent communication skills and the ability to build positive relationships. You're commercially aware, highly organised, and able to manage multiple priorities effectively. A good working knowledge of Excel, including Vlookups and basic formulas, will help you succeed in this role.Sponsorship
Candidates wishing to apply who would require sponsorship for this role will be required to meet the Home Office sponsorship requirements. For further information please see:We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned.About Us: You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global!About the Team:
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to fantastic discounts at our Staff Shops
- Restaurants with great food at amazing prices
- Access a digital GP and other free health and wellbeing services
- Free on-site parking
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more