Product Analytics Manager
- London
- Permanent
- Full-time
- Lead the analytics roadmap for product analytics across the website, mobile app, and in-store digital platforms.
- Manage, coach, and develop a team of mid and senior-level product analysts, with a focus on quality, impact, and career growth.
- Review and elevate analysts' work, ensuring insights are robust, actionable, and aligned with business goals.
- Partner with Product, Tech, UX, and Marketing to shape priorities and maximise the impact of data-driven decisions.
- Define and track success metrics for product features, user journeys, and releases across digital touchpoints.
- Lead analytics for squads focused on core digital journeys, enabling experimentation, feature optimisation, and UX improvements.
- Oversee delivery of decision-support tools and dashboards in Metabase for A/B testing, UX/UI evaluation, and performance monitoring.
- Own planning and prioritisation across analytics workstreams, coordinating closely with BI and Data Engineering.
- Uphold high standards for analytics output-focusing on clarity, documentation, scalability, and reproducibility.
- Embed insights into key product and tech forums, influencing strategic direction and performance outcomes.
- Leverage a modern data stack including Redshift, BigQuery, Matillion, and Retool to drive efficiency and depth in analytics.
- Leadership: Proven ability to lead and develop analytics teams, fostering a culture of curiosity, collaboration, and high-impact delivery.
- Embedded analytics: Excels in embedding analysts within product teams, enabling close stakeholder collaboration and driving continuous improvement through data-led decision-making.
- Digital product insight: Strong grasp of ecommerce KPIs, journey health, experimentation frameworks, and UX optimisation.
- Stakeholder influence: Trusted partner to Heads of Product, Product Managers, and Engineering Managers-skilled at shaping roadmaps with data.
- Ops; able to translate business needs into analytical strategy.
- Delivery ownership: Comfortable managing multiple workstreams, aligning resources, and delivering through others.
- Technical understanding: Strong SQL fluency and experience overseeing analytics products built in Metabase or equivalent BI tools (Tableau, Power BI, Looker)
- Communication: Able to distil complex analyses into business-relevant insights and present them credibly across all levels, from squads to exec forums.
- Visualisation: Builds well-structured dashboards in Metabase or similar tools that support ongoing decision-making.
- Team contribution: Mentors peers, drives best practice adoption, and contributes to analytics capability development.
- Collaboration: Works across functions with BI, Supply, Product, and Data teams to land scalable data solutions.
- Education & Experience: You have a degree in a quantitative field such as Mathematics, Economics, Statistics, or Engineering, and 6+ years of experience in analytics-at least 2-4 years in a team management or senior stakeholder-facing role, ideally in a product operations context.
- Health Cash Plan
- Life Assurance
- Incentive Scheme
- Virtual GP
- Private Medical
- FREE at-home blood test kit
- Holiday Purchase option
- Pension Contribution
- Access to 'Wellhub' with gyms, studios and wellbeing apps
- 25% Colleague Discount with FREE Next Day Delivery
- Exclusive Discounts from a wide range of partners
- £/€50 Annual Product Allowance to spend in store
- Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library
- AND MORE!
- A short Coderbyte assessment to evaluate core technical and analytical skills
- Role-specific questions to understand your approach to relevant challenges
- An interview with the Hiring Manager to explore your experience and motivations
- A case study to demonstrate problem-solving and strategic thinking
- A follow-up review to delve deeper into your insights and approach
- Short conversations with team members to assess team fit and working style
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