Undertake, record, and follow guidelines for the tasks for which you have received appropriate training:
Urinalysis and preparation of specimens for investigation by the pathology laboratory
Measuring and recording following physiological measurements in routine presentations:
blood pressure
pulse rate and rhythm
temperature
height and weight - body mass index
visual acuity
venepuncture
Prepare and maintain environments and equipment before, during and after patient care interventions
Assist in raising awareness of health and well-being, and how it can be promoted
Give accurate and appropriate information to patients and groups within own competence
Support and monitor patients during nebulisation therapyPersonal and people development
Take responsibility for own developmental learning and performance, including participating in supervision
Take responsibility for maintaining a record of own personal development
Work with management on any new training requirements
To recognise and understand the roles and responsibilities of individuals working in the primary health care team
Be aware of the legal issues pertinent to the role of a basic HCA (band 2)
Health, safety, and security
Use the personal security systems within the workplace according to practice guidelines
Identify the risks involved in work activities and undertake them in a way that manages the risks
Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe, and free from hazards reporting of any potential risks identified, including:
hand washing
universal hygiene procedures
collection and handling of laboratory specimens
segregation and disposal of waste materials
decontamination of instruments and clinical equipment
reporting and treatment of sharps injuries
dealing with blood and body fluid spillages
Assist patients and colleagues in adopting sound infection control measures
Understand and apply the principles of the cold chain
Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility
Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate
Be aware of statutory child health procedures and statutory local guidance and referral criteria
Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility
Use the computer monitor safely
Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health
Service improvement
Be aware of and, if appropriate, assist in current clinical audit
Work with colleagues in the team on the development of current and new services and other initiatives
Maintain the notice board in the waiting room and promote good health with educational material
Deal with requests from patients and clinical staff for health information leaflets
Participate in coffee/tea-making rota
Quality
Alert other team members to issues of quality and risk in the care of patients
Ensure own actions are consistent with clinical governance systems
Practice in accordance with agreed standards of care
Enable patients to access appropriate professionals in the team
Ensure stock items under your control are ordered and available in the treatment and consulting rooms
Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation
Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook
Be able to manage your own time effectively
Equality and diversity
Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures
Respect the privacy, dignity, needs and beliefs of patients and carers
Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour
Act as a chaperone
Information processes
Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate
Maintain confidentiality or information relating to patients, relatives, staff and the practice
Take the necessary precautions when transmitting information
The HCA will be expected to be able to use appropriate machinery e.g., ECG machine, BP machine, centrifuge, and any other machinery necessary for the fulfilment of their role. They will also be heavily involved in using our computer systemsThe HCA will need to be able to use Microsoft office, Vision and Docman.They will be expected to keep patient medical records up to date according to practice protocols.Participates in Personal Development PlanThe Job Holder will be responsible for running phlebotomy clinics within the practice. They will set up and run these autonomously, although working within practice guidelines and under the guidance of the Practice Nurse.
Works within limits of professional competences
Works with established policies, protocols, and guidelines
Practices autonomously, forming appropriate clinical judgements within own areas of expertise and practice protocols
Refers patients to others within healthcare team as required to support delivery of effective patient care
Responsible for managing workload
Managing and responding to the changing demands of patients and professional colleagues especially when there are emergencies to be dealt with.Communicate effectively with other team members.Communicate effectively with patients and carers, recognising their needs for alternative methods of communication.Environmental demandsIn contact with bodily fluids and blood.Knowledge, training and experience required to do the job
Phlebotomy training essential. Health care assistant competency-based training desirable, although will be provided. Attendance at updates injection technique training for HCAs is desirable. Knowledge of infection control, and training in Hand Washing.
Interest in caring for people and equipment. Experience in working within a care/medical environment is essential.
Evidence of ongoing development/training to ensure competency to potentially undertake more procedures in the surgery as time progresses
Evidence of team working skills.
Evidence of good communication skills.
Good organisational SkillsNHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.ADDITIONAL INFORMATION FOR CANDIDATES
You should apply for this post by completing the application process on Jobtrain.
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NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered throughCare and compassionDignity and respectOpenness, honesty and responsibilityQuality and teamwork
