warranty administrator
Lookers
- Ashford, Kent
- Permanent
- Full-time
- Examine completed warranty repair orders
- Prepare claim forms and supporting material
- Ensure maximum return from the manufacturer - for all warranty work including the issue of credit notes and associated paperwork
- Review warranty reporting systems with the line manager to identify improvements where possible and administer warranty policy in the best interests of Mercedes-Benz of Brighton, manufacturer, and customer
- Inputting the manufacturer’s warranty payments, return of warranty parts to manufacturer and reconciliation of warranty schedule
- Keep accurate records of warranty submissions, credits, rejections, and customer contributions toward goodwill claims
- Enhanced holidays that increase with service
- Eligibility to join one of our car schemes
- Critical illness cover after 2 years and Life Assurance
- Smart Health – free access to support 24 hours a day, 365 days a year
- Enhanced paid maternity, paternity and adoption leave
- For some roles a company car and additional earning potential through commission or bonus