
Regional Support Manager
- Chelmsford, Essex
- Permanent
- Full-time
You will be responsible for working as a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region.
Working in partnership with your Regional Director, you will give your team of care home managers all the support they need to deliver excellent customer service, high quality standards and strong leadership for our people.
You will coach, mentor and support Home Managers in selected homes as identified and agreed by Operational Management.Supporting the Regional Director in monitoring all aspects of service in the homes, you will be responsible for the analysis and use of quality metrics, conducting audits, and liaising with the Operational Quality team.
You will work in partnership with the quality team and Home Manager to develop focused service improvement plans in the homes, identifying the actions, ownership and timescales needed to make things happen.What are we looking for:Previous experience of performing successfully in a Home Manager or Quality role.Registered Nurse with a strong clinical knowledge base.Experienced in leading audits (internal & external), creating action plansAdaptability and able to work across a number of different care homes with differing requirements.Experienced in coaching and supporting teams around clinical concerns such as Analysing of data for trends/themes.Who are we?We are a leading healthcare group, we run care homes, retirement villages, health centres, dental centres and hospitals all over the world. As well as providing insurance to over 16 million people. We’re a big company but no matter what business area you’re in, our purpose is simple – helping people live longer, healthier, happier lives and making a better world. And we have belief in you to help us achieve it.To find out more about our care home teams, find us on Facebook and Twitter by searching for Bupa UK Careers.Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a betterTime Type: Full timeJob Area: Care Home - ManagementLocations: Bupa Place