
Techno Functional Consultant - L2
- London
- Permanent
- Full-time
- Leading discovery workshops to gather and analyse complex business requirements and processes.
- Designing scalable Salesforce solutions using declarative features such as Flows, validation rules, and page layouts.
- Conducting process mapping and gap analysis to identify optimisation opportunities.
- Collaborating with solution architects to align functional designs with technical architecture.
- Taking end-to-end functional ownership of Salesforce projects from scoping to post-deployment support.
- Mentoring junior consultants, administrators, and developers.
- Managing stakeholder relationships and ensuring clear communication throughout the project lifecycle.
- Creating and maintaining functional documentation, user stories, and process flows.
- Overseeing functional testing and supporting UAT with test plans and data.
- Salesforce configuration including object models, validation rules, flows, approval processes, and security models.
- Agile delivery methodologies.
- Leading full-lifecycle Salesforce implementation projects.
- Communicating effectively with both technical and non-technical stakeholders.
- Analytical thinking and problem-solving.
- Holding relevant Salesforce certifications such as Administrator, Advanced Administrator, Sales Cloud Consultant, or Service Cloud Consultant.
- Salesforce Sales and Service Clouds.
- Health and Experience Cloud (preferred).
- Working with offshore and geographically distributed teams.
- Consulting experience with a major Salesforce partner.
SAP as service providerWe use the following session cookies, which are all required to enable the website to function:
- "route" is used for session stickiness
- "careerSiteCompanyId" is used to send the request to the correct data center
- "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
- "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another